This is why I hate my job...

Sora de Eclaune

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C = Customer
M = Me
R = Chell
K = Manager
CK = Customer's Kid

So I was at the registers today, ringing people up, when someone behind me at the next register pipes up.

CK: Hey mom, look behind you! That lady's got an unsold DS! Can I have it?
(I turn around to look, as I'm the only person in the store with a DS. The kid's pointing at my DS)
C: Excuse me, how much is that Game Boy? I'd like to buy it for my son.
M: What? Wait, this is MY DS. It's not for sale.
C: Oh, do you need to restock it first?
M: This is a grocery store, ma'am. We do not sell Nintendo DS systems.
C: Oh, come on, I know you took that from someone who didn't want it. If you aren't going to sell it, let us have it.
M: This is mine. You can't have it and I refuse to sell it to you.
C: Call your manager. Right now. I can't believe you're refusing to sell anything to me.
(The manager is called and comes forth.)
K: What seems to be the problem?
C: This girl is incompetent! She's refusing to sell me something because she's going to take it later for free! She said it's because I'm a poor Native American! (Note: She looked Mexican, not Native American, and her purse alone was probably worth $200 so she definitely wasn't poor)
K: Alright, I'll fix this. Sora, tell me your side of the story.
M: She wanted to buy my Nintendo DS from the store.
(At this point, the customer's kid sneaks between us and snatches the DS, then proceeds to run for the exit)
CK: MOM! LET'S GET OUT OF HERE! I'LL PAY LATER!
(Chell walks in to grab a few things. She's in her Android GLaDOS costume. Before the boy can get out of the store, she notices he has my DS, which has a big and obvious glittery sticker on it that she herself stuck there.)
R: Oh no you don't!
(Chell somehow manages to grab the boy by the DS and twist it out of his hand fast enough that he's running away without it before he realizes it's gone. She hands the DS back to me and pulls out her phone to call the police. She intimidates the boy into sticking around, mostly due to her costume.)
C: Why the hell are you doing that?! My boy said he would pay for it later!
K: You're stealing employee property.
C: It was being sold!
R: Dumb bitch, it's dinged up and has a big ol' sticker on it! How the hell do you think it was being sold in this store?! (Note: The entire time, she's been in character as GLaDOS, and broke character just to say this)
C: SHUT THE FUCK UP!
(The customer takes a swing at Chell. She's hit.)

The police come and get everyone's stories. The customer and her kid are banned from the store. The officer told us that the customer was trying to get us all arrested by pulling the race and gender cards, as well as claiming her son was assaulted and that the store was selling used merchandise. However, security cameras prove otherwise. Chell's pressing charges at the woman for physically attacking her. My manager gives Chell a $10 credit in the store for the inconvenience.

Just to freak them out, Chell escorted them out with the officer while reciting (in robotic monotone) some choice GLaDOS dialogue.
 

FAST6191

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Normally I would say add it to the various retail horror stories threads (granted none of them had much new in a while) but this deserves a spot by itself.

Usual line of "this is why I do not work retail/interact with members of the general public" to finish.
 

Sora de Eclaune

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Normally I would say add it to the various retail horror stories threads (granted none of them had much new in a while) but this deserves a spot by itself.

Usual line of "this is why I do not work retail/interact with members of the general public" to finish.
Well, I still work there because it's literally the only job in town I'm able to be hired at because of all the people who pull the race card and sob stories to get their jobs around here.

If I had a choice, though, I would be working at the local mom and pop game store around here. Though there the actual employees are the dumbasses. I hear horror stories from Alessa about stuff like how they stopped her from buying a game there after her shift because "it's the employee's right to have what they sell, for free." However, after they find out she's actually reported them, I don't think they'll be so insistent about their "rights."
 

Sora de Eclaune

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Sounds like Grade A material for Not Always Right if you ask me.
I'd rather it not pop up on there, considering Chell and Alessa are paranoid enough that even people knowing what state we live in could cause panic for them.

Like a few months ago...

Me: [Chell], I ordered you that figure you wanted. [Alessa], I ordered something for you, too.
Alessa: Oh great, now they'll be spamming our mailbox.
Chell: This is all your fault. Great going! Now they can come find and kill us!
Alessa: What?! They can do that now?!
Me: What?

I was just getting them things for cheaper that they couldn't afford in the comic shop the next town over...
 

Sora de Eclaune

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Wait, her name is Chell and yet was dressed as GLaDOS?
We call her that because of her obsession with Portal. It's the same reason my other roommate is nicknamed Alessa, but (obviously) for a different game series.

It's the closest to a name Chell will let me call either of them on the internet.
 
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Cyan

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I'm working at a place where I have clients too, though we are not selling anything (just providing informations & helps), but I can tell you that it's worsening every day!
people are mad, they are impatient, they want everything right now, without caring for others.

in ten years I saw people's general comportment changing. we had a lot more happy and kind people, which compensate with horrible people. But now it's the contrary and they all try to get everything without effort, and they shout at you or look at you from above, speaking in your back when they quit the place, but telling it loud enough for you to hear it, but already outside of the shop so you can't do anything or reply to them.

It's tiring to work like that, but we still have nice people, it's not totally a lost case.


Edit:
I think your manager is a good person.
He asked for both version of the story and defended you.
 
P

pasc

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Wow, dumb people.

I'm not sure, I think I might have grinned all the time while this would've happened for no reason.

But that Chell person seems to be quit alright I gotta admit.

Too bad that there exist too less of those ppl.
 

Sora de Eclaune

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Just curious, how is this Chell character related to you?
She is my roommate. We're just friends, no matter what Chell will ever tell you. I believe she thinks we're platonic lesbians, going from what she told me once. Knowing how she acts sometimes, though, I don't know if she was serious or not. I'm especially not sure because her sanity's been quite low****, after that week-long obsession with Caroline from Portal 2 (which I chronicled around here somewhere - probably the blog. However, TL;DR: My roommate thought she was Caroline for a week, down to being in costume and character; AKA I think she had a psychotic break). Her room still smells of old perfume... *Grumble*

My other roommate is her cousin.

They occasionally come to ruin my reputation on GBAtemp. For some reason, Alessa (my other roommate) says hi.

**** by this, I mean she's crazier than usual and cosplaying a lot more often. Not actual insanity.
 

the_randomizer

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Aaaaand this is why I don't work in retail anymore. Customers suck, they always bitch and moan about a company and crappy service, they always want things their way, and they're downright implacable.
 

SilverArcher

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This girl is incompetent! She's refusing to sell me something because she's going to take it later for free! She said it's because I'm a poor Native American!
well, seems that you met a good liar
these people always play the FPS but dont care the feelings of the NPC:angry:
 

Xuphor

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I was reminded of Hardcore Pawn while reading this......

If you liked this story, you'd like that show.
 
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ouch123

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Damn. It's a good thing you surround yourself with good people, otherwise that could've been much worse. Props to your manager and roommate.
 

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