Hardware Switch and Avermedia Game Capture HD II Capture Card - No sound

arquillos

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I´ve got a Nintendo Switch updated to latest firmware and I am trying to capture some gameplays with the Avermedia Game Capture HD II Capture Card.
I connected the HDMI from the switch to the card and the card HDMI output to the TV but I get video but no audio!
Is there anything I have to setup?
Has anyone this setup or a similar one?
 

arquillos

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Solved.
I did three steps:
- Tried changing the audio output from the console. Mono -> Stereo and Stereo -> Mono. It didn´t work
- Tried updating the Avermedia firmware to the latest one -> It didn´t work too
- Tried recording a gameplay from an emulator played in an Android GPD G7. Just to test the Avermedia is working ok. It worked great.

After doing this three steps, I connected again the switch to the Avermedia and...voilá...it worked! I don´t know why...but it´s working :)
 
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