Suspicious Gateway 3DS "Official" Reseller

Discussion in '3DS - Flashcards & Custom Firmwares' started by Hajikelist01, Oct 20, 2015.

  1. Hajikelist01
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    Hajikelist01 Member

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    I've seen some posts in this section of the forum talking about Gateway 3DS Resellers, so I think it is appropriate to talk about this here. I recently ordered a Gateway from http://www.gateway-3ds-buy.com/. They claim to have a warehouse in California stated on their contacts page. My shipping address is located California also. They say shipping in the US is 1-5 days. They haven't responded to my email which I sent a couple of days ago. According to maxconsole, they have been inactive for a while. However, I was charged about $10 over the price they claimed they charged me ($68). In the "receipt" I received in the email by system@hponlineshop.com, they tell me that my payment was successful. After searching online about the company that sent the receipt I found this: http://www.scambook.com/report/view/340170/handbagsideacom-Complaint-340170-for-$240.00 &
    http://www.scambook.com/report/view/343224/service1hponlineshopcom-Complaint-343224-for-$86.61. In summary, scambook says that the Chinese company is used as a payment service.

    Has anyone else ordered from this reseller recently? If so, have you received an email from system@hponlineshop.com as a receipt? If you received a Gateway 3DS from this reseller since April to present, how long did it take for your to receive your Gateway 3DS? Also, any tips on receiving money back if this company is fraudulent?

    I really need help, any advice on the situation is appreciated.
     
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  2. palantine

    palantine Advanced Member

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    They are listed as an official reseller on the GW3DS website, which seems to indicate a level of legitimacy.

    That said, there is an entire 4 pages of forum posts discussing the subject and it seems very unclear. Several users report receiving their device but a few others insist on staying away from it. http://www.maxconsole.com/maxcon_forums/threads/284906-Is-gateway-3ds-buy-a-scam

    It seems at the moment all you can do is read through that thread and wait.

    -palantine
     
  3. Inukami

    Inukami GBAtemp Regular

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    I ordered from them on the 10th, and it said that it shipped on the 12th. I still have not received my gateway card. I emailed them twice for a tracking # and no response. If I don't get my order tomorrow or a tracking number at the very least I'm going to file a claim with my bank. I haven't checked how much they charged but it was supposed to be $68. I did receive an email from hponlineshop as well.

    Edit: was also charged $10 over what it said. Will have to file a claim regardless.

    The hponlineshop email says:

    Due to floating of exchange rate, the amount of our order will be slightly different.
    Please note that the bank will charge some cross-border fees.

    Which is bullshit.
     
    Last edited by Inukami, Oct 20, 2015
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  4. Quantumcat

    Quantumcat Dead and alive

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    Yeah they can't quote an amount and charge you more hoping you won't notice. Let us know if you get your money back.
     
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  5. Inukami

    Inukami GBAtemp Regular

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    Last time their sales dep emailed me at 3am when I had an inquiry before placing an order, so I am assuming their offices are in China. I waited another day but didn't receive any emails upon waking up this morning so I sent them another. I pretty much asked them to an answer within 24 hours or I would seek reimbursement with my bank. I'm honestly not worried about getting my money back but for a company listed as a re-seller this is really shocking.
     
    Last edited by Inukami, Oct 20, 2015
  6. videogame57

    videogame57 Yuki~! Yuki~!

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    Why pay for a Gateway, when you can use CFW for free?
     
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  7. soulskeeper

    soulskeeper GBAtemp Regular

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    don't deal with this website

    it's an old story but I once got a bad moded Wii and the company wouldn't give the money back or pay to fix it so I gave a full list of how they are scamming people, the thread was published here in GBAtemp(which is already too old and the thread doesn't exist) and then the C.E.O begged me that he'll do anything just to make me happy, but I already fixed my Wii, to make a long story short the company shut down after that for all I know and one of the things I was talking about in that same thread is how they published in they're website with my nickname and full name, how good they are and lots of complements from me and a lot of other people and it was all false I never wrote those things and neither do the other people which some of them approved after checking they're own names on the website

    the comments system in http://www.gateway-3ds-buy.com/ looks almost identical to the way they have used it, which makes me believe its also false advertisement

    and since the last time I contacted http://www.gateway-3ds-buy.com/ I haven't got a response so don't waste your time ACT NOW!
     
  8. Subtle Demise

    Subtle Demise h

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    Even if the shop has a warehouse in USA, they are based in China or Hong Kong and thus will use an Asian payment processor. The US warehouse was probably out of stock so your product is likely being shipped from Asia somewhere.

    I could also be wrong; there's really no telling because these places are shady to begin with.
     
  9. tony_2018

    tony_2018 GBAtemp Psycho!

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    Oh, you ordered overseas. 2 weeks max before even thinking about reimbursement. So far its only been 1 week, I would wait until the week of the 26th.
     
  10. Inukami

    Inukami GBAtemp Regular

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    who ordered overseas? I paid like $4-5 extra and so did OP judging by his total because it was being specifically shipped from the USA. The site said it would take 5 days MAX.

    does CFW support all games up to date? can you spoof the firmware? can you play region free? can you play online while playing region free game? i dont think the support is as good as gateway yet. also i dont think you can install that on a firmware v8.1.
     
    Last edited by Inukami, Oct 20, 2015
  11. ldeveraux

    ldeveraux GBAtemp Regular

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    Because it's better. This isn't the thread for that, go start your own complaint department...
     
  12. nyder

    nyder GBAtemp Fan

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    I bought my Gateway from them and had no problems at all. took a few weeks to get, which was okay at the time (last december) because the exploit wasn't actually out. Think it took 3 weeks total. Do not know about the extra charge, you sure you didn't consider shipping cost when you looked at the price?

    I think if you relax you'll find your gateway delivered in a week or so.
     
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  13. tony_2018

    tony_2018 GBAtemp Psycho!

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    @Inukami
    See, this guy said a few weeks. So far you only waited 1 week. Give it a bit more time.
     
  14. videogame57

    videogame57 Yuki~! Yuki~!

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    Better? How?
    You can't even go online without getting banned, and with more than a dozen games, switching is tedious.
     
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  15. tony_2018

    tony_2018 GBAtemp Psycho!

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    Everybody has a reason they can't use cfw or they won't. Some people just need to figure out whats more feasible to use for themselves. There's no point in arguing which is better because everyone's situation is different, or there level of usage.
     
  16. Subtle Demise

    Subtle Demise h

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    The operators of the site are either straight up lying or they copy pasted their site description from another one and never edited it lol.
     
  17. Inukami

    Inukami GBAtemp Regular

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    If you checkout from their store you literally can't purchase it without paying $3 for:

    Shipping and Handling USPS for USA Customers from USA Warehouse.

    The front of their site says:

    **USA instock** Arrive US Customers in 1-5 Days **

    If you complete the order it then says:

    Order Total$68.00

    So I'm paying $3 for something that I didn't receive(1-5 day shipping) AND an additional $10 mystery charge that I didn't agree to. It's been 8 days by the way. I'm not even mad about waiting the few extra days, I'm mad that after 8 days since shipped I've yet to receive tracking and am getting no response from them.
     
    Last edited by Inukami, Oct 20, 2015
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  18. ringo1206

    ringo1206 Banned

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    Try dsflashcart.com for ordering flashcarts. they will never let you downn.




    @palantine

    --off topic--
    I loved ur cfw lol
     
    Last edited by ringo1206, Oct 20, 2015
  19. Hajikelist01
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    Hajikelist01 Member

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    I am surprised by the amount of feedback I got (I imagined less replies). To clarify some things: they charged me $77.28 ($65 for Gateway + $3 for USPS for USA Customers from USA Warehouse + $0.61 for international fees + $8.67 extra?), and I already read the Maxconsole forum post about the reseller and how they are banned from Maxconsole for inactivity. My biggest mistake was not reading updated information on the reseller. I believe this reseller used to be really good last year. I actually decided to buy from this reseller because of MrMario2011's Youtube videos on Gateway. He recommended gateway-3ds-buy.com
    ()
    I actually ordered a Gateway for myself from nds-card.com a year ago, but since I was running out of time to order from nds-card.com (takes at least two weeks for package to arrive, compared to 1-5 days) I went to US resellers. I wanted to make sure my brother gets his gift at least sometime near his birthday, but he didn't and still has not received it yet.

    I would like to thank the people who answered majority of my questions. Maybe I need to be more patient. However, I believe that in case this reseller is cheating me, I should have a backup plan. The last person to post on the Maxconsole forum bought his Gateway in April 2015 (http://www.maxconsole.com/maxcon_forums/threads/284906-Is-gateway-3ds-buy-a-scam/page4), which is why I wanted to hear about recent buyers experiences (April to present). I guess I will reword my unanswered question. How do I get my money back if this reseller is fraudulent ? (so I can use a legit reseller and my brother can get his gift ASAP).
     
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  20. Xenon Hacks

    Xenon Hacks GBAtemp Guru

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    >peachds.com