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I received my limited edition dstwo's the other day (in support of the contest), but it seems that mygamingcard.net cannot follow the simplest of instructions to send a "limited edition" item (which is packaged in a soft metal tin), in a cardboard box like I asked, resulting in all of them being completely crushed.
now some may say, "it's only a tin", but since these were sold at a premium (to help fund the homebrew contest), no there's no reason that they need to cheap out out packaging (especially considering that the boxes provided by the postal service are FREE!). I've left them 2 email queries, but have not received any response(s).
I feel that it's time that we start speaking up and let these companies know that if they are not going to provide good customer service, we will take our business elsewhere.
now some may say, "it's only a tin", but since these were sold at a premium (to help fund the homebrew contest), no there's no reason that they need to cheap out out packaging (especially considering that the boxes provided by the postal service are FREE!). I've left them 2 email queries, but have not received any response(s).
I feel that it's time that we start speaking up and let these companies know that if they are not going to provide good customer service, we will take our business elsewhere.