As of last month, you can no longer give a buyer negative or neutral feedback. You can only give them positive feedback, or none at all. If they decide to be a douche, all you can do is go through the month long process with eBay who then gives them a black mark (which I don't even think is viewable to the general public) and if they get enough marks, eBay will ban them. How is this helpful in the slightest? We sell a lot of things through eBay and when someone decides that they changed their mind and don't want it and aren't going to pay for it, then the world will never know about it.