Steam Have Updated TOS To Stop Class-Action Lawsuits

Discussion in 'User Submitted News' started by Cartmanuk, Aug 4, 2012.

  1. Cartmanuk
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    Cartmanuk GBAtemp Advanced Fan

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    When was the last time you actually read a Terms of service agreement, well if your like me you just ticked the little box and agree to it.

    Company's like Valve who run Steam are taking advantage of this fact and are protecting themselves from the threat of consumers bringing class-action lawsuits against them by making every consumer go through small claims courts to try and discourage the consumer from making a
    claim.
     
  2. nukeboy95

    nukeboy95 Leave luck to heaven.

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    not sure
    lol when it open on my steam i had no wifi soo i just had a error
     
  3. Wizerzak

    Wizerzak Because I'm a potato!

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    TBH this doesn't affect me at all, but from what I gathered in an article a few days ago this is only there to protect Valve from ridiculous lawsuits and most other companies have already taken similar precautions a while back.

    Also, you spelt Steam wrong.
     
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  4. Snailface

    Snailface My frothing demand for 3ds homebrew is increasing

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    To be honest, Valve is one of the few companies you can trust to fix things if they are wrong, or not to do wrong things in the first place. I think this amendment to their eula is more for frivolous lawsuits than anything.
     
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  5. TwinRetro

    TwinRetro Global Moderator

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    There's a difference between protecting yourself from frivolous lawsuits and taking away the only legal avenue the average consumer has against a multi-billion dollar company.
     
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  6. Cartmanuk
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    Cartmanuk GBAtemp Advanced Fan

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    I spotted it but can't change it
     
  7. TwinRetro

    TwinRetro Global Moderator

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    Fixed it for ya :)
     
  8. AlanJohn

    AlanJohn くたばれ

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    Yeah, I've read it. I actually took my spare time, printed it out, sat on my chair, turned myself some smooth jazz and read it. It's quite interesting how they still claim that you cannot trade your games, and everything that you can trade is not actually yours.
     
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  9. Shuny

    Shuny I'm in yr forum, reading yr postz

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    Well, I believe this falls into the "abusive clause" (I don't know if it has a translation in english) category. In Europe, and in many countries, it is forbidden to put something like that in a contract.

    So it won't be a problem. Lame attempt at blocking legal actions.
     
  10. Jamstruth

    Jamstruth Secondary Feline Anthropomorph

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    Looking at that screenshot you gave they've made it pretty obvious. They probably weren't under any obligation to point out the clause in the header of the agreement.
    I heard about this before I agreed to it. Its unlikely I'll need to class action Valve. Even if I do I'm in the EU so its not problem for me. This will be a lawyer recommendation to Valve though since every other company is doing this right now. It'll be banned by even the USA in due course (I hope)
     
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  11. Wizerzak

    Wizerzak Because I'm a potato!

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    IIRC, I might be wrong, but from what I remember this still allows user to take legal action against the company, but just not to extremes (as many cases have), now they can only sue them a fair, reasonable amount, not $50000000000000000.
     
  12. Wizerzak

    Wizerzak Because I'm a potato!

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    Ah yes, here it is. Sums it up quite well. I don't believe Valve is doing anything wrong here and, as Snailface said, this is the last company I would expect not to fix any wrongdoings.

    Edit: Damn, what's the actual requirements for your posts to merge? It seem pretty random to me.
     
  13. gloweyjoey

    gloweyjoey who??

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    This is essentially just to stop the frivolous lawsuits put on by legal departments where the attorneys get big fat hundred thousand dollar paychecks while all the people who opted to be part of class action lawsuit get they're winnings split between all of them so they're lucky to even end up with ten dollars.
     
  14. Janthran

    Janthran Solarian

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    Who was it that added "You agree to sell us your soul" in their TOS?
     
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  15. raulpica

    raulpica With your drill, thrust to the sky!

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    The old EULA actually said: "YOU ACKNOWLEDGE AND AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH VALVE WITH REGARD TO STEAM OR THE SOFTWARE IS TO DISCONTINUE USE OF STEAM AND CANCEL YOUR ACCOUNT" - and everybody signed up for that without a hitch.

    New EULA is:
    "You can try binding arbitration, which Valve will pay for.
    You can try bringing claims of copyright infringement of theft in normal courts of law.
    You can try bringing your matter to the attention of government agencies.
    You can't seek class action.
    You can seek remedy in the small claims court."

    It's a HUGE step-up. Valve might look evil by stopping you from doing a class-action, but just look at the other companies (*cough*Sony*cough*) and you'll notice that they at least give you some other methods to seek compensation.

    BTW, here's Valve reasoning for doing this:
    Makes sense. I mean, they instead offer to pay for arbitration expenses even if you win or lose. That's mighty good.
     
  16. soulx

    soulx GBAtemp Legend

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    Canadian tempers should be happy that this doesn't apply in Canada. Go Canada!?

    http://www.hardwarecanucks.com/news/valves-mandatory-binding-arbitration-clause-not-valid-in-canada/
     
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  17. Gahars

    Gahars Bakayaro Banzai

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    Valve isn't the first company to do this, and believe me, it won't be the last.
     
  18. DSGamer64

    DSGamer64 Canadian, Eh?

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    It's also within a companies legal rights to set up boundaries. This TOS update only stops class action law suits, where one large group of people would target the company for money in a court of law for whatever reason. I don't think it means you can't sue Valve, however you can't file a class action lawsuit against them.
     
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  19. Guild McCommunist

    Guild McCommunist (not on boat)

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    Aw man, I was planning to start a class-action lawsuit against Steam sometime soon.

    Like really, I don't think anyone complaining about this would be suing Steam anytime soon anyway.
     
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  20. BORTZ

    BORTZ You get a hat, and YOU get a hat!

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    yeah i mean with all of the great games and having dirt cheap sales all the time, i wonder why this is even an issue.