Someone mentally ill has been harrassing our staff and users for over a year now

Costello

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As someone who has been running a relatively large video game site for the past two decades, I can say that it isn't unusual to have to deal with idiots who think they rule the world. We ban dozens of people every day: spambots mostly, but also people who post threats, who post atrocities, and whatnot.

But there's been one single guy that has been continuously harrassing us for over a year now. That guy is known on the internet as "Clancy" or "clancydaenlightened" on Twitter.

You may think I am exaggerating, because this sounds unbelievable, but truly there hasn't been a single day over the past year where this guy hasn't created dupe accounts, flooded our mailboxes, mass PMed our staff or members, posted threats on twitter, facebook and all that. He keeps creating dupe accounts here through Tor, proxies, VPNs, and our staff continues to block him every day. We have a team of 30+ staff members so it only takes us a second to wipe out his dupe accounts (whereas from our estimate it takes several minutes to create a dupe on our site) so we can literally do this all day.

We have had our lot of persistent assholes in the 20 years this site has existed, but none of them had been at it for more than a week or two. This guy has been at it EVERY DAY for over a year now.
Some of our moderators, having had enough with the guy, started investigating him personally to see what the deal was. Turns out this guy has got all his data out there in the open, he literally doxes himself everywhere and shows the drugs he's under, on social media. His real name, address, phone number, family members, are all easy to find or identify.

He seems to be a legitimately, severely mentally ill person, and I say this not just because of his year-long harrassment but also based on the things he posts on social media. He was recently banned from Twitter and subsequently posted this:

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There is a hall of shame that exists in our collective memory at the GBAtemp mod team, and, through this thread, I wanted to share with you that we have a winner with this guy. None of us have ever had to deal with someone this deranged and bizarre.

He spends entire nights flooding our mailboxes with shit like this:

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In light of what's happening in the USA lately with the mass shootings and killings, I am truly wondering if we should probably do something more practical about his behavior -- I'm talking about reporting him to the police, but certainly not doing ourselves justice. Inbetween the flood of insults there's also been threats of mass slaughter and crazy shit like that, that you wouldn't normally take seriously on the Internet. But the recent events make me wonder if not reporting him may put us, or someone else, at risk.

A member who was frequently harrassed by Clancy has told us that they reported him to the local police already, but it doesn't look like they did anything about it -- even though the police was given a name, an address, and a phone number. Now if you have any recommendations on how to handle this properly and avoid what could be another true, real life disaster, we're all ears.
 

The Catboy

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I’ve literally called the police due to the constant harassment he’s been giving me and my community, we even got confirmation that they spoke to him. That still hasn’t deterred him and now it’s starting to escalate to further legal actions. It’s actually gotten to the point where we had to bring on new members to our staff to have constant 24 hour monitoring and completely restructure how our server is operated. He seriously needs help and it’s scary to have someone so unhinged stalking me and my community.
I can forward along my evidence if you want to give that to the police.
 

Costello

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I’ve literally called the police due to the constant harassment he’s been giving me and my community, we even got confirmation that they spoke to him. That still hasn’t deterred him and now it’s starting to escalate to further legal actions. It’s actually gotten to the point where we had to bring on new members to our staff to have constant 24 hour monitoring and completely restructure how our server is operated. He seriously needs help and it’s scary to have someone so unhinged stalking me and my community.
If you ever attempt anything more serious against him, be assured that you have our full support and we will provide every bit of info we have.

Hopefully the police will make a stop by his house sometime and check for drugs or something.
 

The Catboy

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If you ever attempt anything more serious against him, be assured that you have our full support and we will provide every bit of info we have.

Hopefully the police will make a stop by his house sometime and check for drugs or something.
We (as in me and my server staff,) have been collecting evidence against him for months now. For privacy reasons I am jumping to DMs.
 

Elodain

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If you have all the relevant information, I would suggest going to court and filing for a PPO (Personal Protection Order AKA Restraining Order) against him.

The Police wont really do anything until you actually press charges against him I don't think, but if he has a no contact order placed on his he risks jail (or prison) time for violation.

It really sucks that it has to go this far but some people just cant mellow out until they've served some time. Sadly I have a family member that served two prison terms because he refused to let things go with certain females and then violated the resulting PPO. Never put his hands on anyone, but just wouldn't stop calling and coming around. He will openly admit he believes he never would have calmed down on it if his last stint hadnt been 8 years.
 

Memoir

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...
And then I get wrapped up in stupid discussions that do nothing but waste my time.

Then leave? Why waste anyone's time? Let alone yours? You don't have to be here. You didn't have to create an account. I guess it's easier to take the low road and beg for attention?
 

JuanBaNaNa

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Take him to the nearest school, problem solved.

On a more serious idea, isn't there a "Cyberpolice" in the USA, or anywhere else that may take this more seriously?

Just saying as we have something similar over here.

How about contacting his parents or something?

The guy said in the chatbox that he burned down his house while getting his d*** sucked and dissed his own momma.

If you can contact a familiar, show'em and let's see what they think.
 

JuanBaNaNa

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If you have all the relevant information, I would suggest going to court and filing for a PPO (Personal Protection Order AKA Restraining Order) against him.
Adding to this, @Costello if it's possible, tell staff to fill one separately. Maybe then police will take it seriously since it's not just one guy complaining.
 
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Elodain

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That doesnt work for a website though does it now? lol
Maybe not as a whole, but considering he has been banned from this site and is personally targeting several of it's members I would imagine further ban evasion would be considered as a violation if the orders put against him by said members he is targeting.

Plus if he does end up in jail or prison, it will likely be a stipulation on his conditional release that he will not be able to use the internet at best and internet capable devices at worse during his eventual parole/conditional release. Same with prohibition if the legal system goes that route instead of locking him up

My family member wasn't allowed on a computer for the majority of his two year parole, and he didn't even use a computer to stalk and harass the ladies.

All you would need to do is contact his prohibition/parole officer and let them know. Proof isn't even needed, though it would be best to provide it. He'll be in jail/back in jail in a heartbeat.
 
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