Hacking So my AK2i from GameKool just arrived...

Jakob95

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5% said:
Record the conversation so we can determine whether their customer service is as unreliable as their order mixups
evil.gif
There customer service is excellent. I talk to them everyday and basically they know what they are doing.

PS: Don't email them. Go on there website and use Live Chat.
 

twiztidsinz

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Jakob95 said:
5% said:
Record the conversation so we can determine whether their customer service is as unreliable as their order mixups
evil.gif
There customer service is excellent. I talk to them everyday and basically they know what they are doing.

PS: Don't email them. Go on there website and use Live Chat.
Live Chat is always "Offline" when I visit the site.
 

Jakob95

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twiztidsinz said:
Jakob95 said:
5% said:
Record the conversation so we can determine whether their customer service is as unreliable as their order mixups
evil.gif
There customer service is excellent. I talk to them everyday and basically they know what they are doing.

PS: Don't email them. Go on there website and use Live Chat.
Live Chat is always "Offline" when I visit the site.
What time zone are you in? They usually work from 10am-6pm there time. I don' know which time zone they are in but they are in China. And I am in EST and they are 12 hours ahead off me.
 

DeMoN

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Lol, why can't it ever be that you order an R4 and they send you a Cyclo.
tongue.gif

Anyways, I'd suggest not taking any chances with this site anymore. There are still plenty of other reliable sites such as realhotstuff and leetmod.
 

duboisbrian

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dooo not buy from here

i order 3 2i and they sent me 1 2i and 2 2.1 im in the process of talking with one of the customer service take like 2-3 days before you even get reply then they just try and ask you stupid question and waste more time

they try and make u so annoyed till you dont care any more which will not happen with me lol

but yeah they fucked up my 2i order to
 

Mages4ever

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duboisbrian said:
dooo not buy from here

i order 3 2i and they sent me 1 2i and 2 2.1 im in the process of talking with one of the customer service take like 2-3 days before you even get reply then they just try and ask you stupid question and waste more time

they try and make u so annoyed till you dont care any more which will not happen with me lol

but yeah they fucked up my 2i order to
Right, because this thread was all about whether or not to buy from here -.-
Anyways, thanks for scaring me.
I placed an order yesterday, but now I'm worried D:
 

Jakob95

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Mages4ever said:
duboisbrian said:
dooo not buy from here

i order 3 2i and they sent me 1 2i and 2 2.1 im in the process of talking with one of the customer service take like 2-3 days before you even get reply then they just try and ask you stupid question and waste more time

they try and make u so annoyed till you dont care any more which will not happen with me lol

but yeah they fucked up my 2i order to
Right, because this thread was all about whether or not to buy from here -.-
Anyways, thanks for scaring me.
I placed an order yesterday, but now I'm worried D:
Don't worry. You're are going to get your Acekard 2i from them. I am going to talk to them in 2 hours and try to find out what the problem was.
 

Mages4ever

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Jakob95 said:
Don't worry. You're are going to get your Acekard 2i from them. I am going to talk to them in 2 hours and try to find out what the problem was.
Mkay. I just don't wanna get laughed at by MY DAD. (Long story.)
If I have any more concerns, can I PM you o-o.
I'm not too good at talking to strangers.
 

Jakob95

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Mages4ever said:
Jakob95 said:
Don't worry. You're are going to get your Acekard 2i from them. I am going to talk to them in 2 hours and try to find out what the problem was.
Mkay. I just don't wanna get laughed at by MY DAD. (Long story.)
If I have any more concerns, can I PM you o-o.
I'm not too good at talking to strangers.
Sure I will post any news or anything in 2-3 hours.
 

5%

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Arwing789 said:
Thanks
smile.gif
Gee, how did I know you were gonna use that particular smiley?

tongue.gif
Smiley Sprint
yay.gif


Mages4ever said:
QUOTE(duboisbrian @ Apr 5 2010, 07:55 PM) dooo not buy from here

i order 3 2i and they sent me 1 2i and 2 2.1 im in the process of talking with one of the customer service take like 2-3 days before you even get reply then they just try and ask you stupid question and waste more time

they try and make u so annoyed till you dont care any more which will not happen with me lol

but yeah they fucked up my 2i order to
Right, because this thread was all about whether or not to buy from here -.-
Anyways, thanks for scaring me.
I placed an order yesterday, but now I'm worried D:

Any more reviews/experiences with this site? We have 2 who didn't get their correct order the first time & one who frequently talks to the customer service/owners, so I presume he has only positive things to say
yay.gif




This happened to me once, only the site(not gaming related) gave me merchandise that was worth more than what I had originally purchased LOL..none left in stock at the time probably
 

Ryukouki

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Hey man, I'm sorry to hear that. I'd go complain as well and get a refund. I'm on speaking terms with them and they're really chill, they'll understand. Later!
 

overslept

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My mom emailed them, and they emailed her back
yay.gif


This is their response:

From: Gamekool Sales
To: xxxxxxxxxxxxx (my mom's email)
Sent: Mon, April 5, 2010 6:57:29 PM
Subject: Re: Message from Gamekool Corporation

Hi, there!

I think we forgot to put the "DSi" tag on the out-packing!

Could you please check the chip?
And take pics of the chip you got!

We will handle your case immediately!

Waiting for your reply!

Rachel

Gamekool [email protected]
2010-04-06


They're playing it nice. Sounds like Rachel doesn't really want to ship me out a real Ak2i... wait till I show them my pics.
 

twiztidsinz

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Arwing789 said:
They're playing it nice. Sounds like Rachel doesn't really want to ship me out a real Ak2i... wait till I show them my pics.
Have you CHECKED the card? Like the HWID and if it works in a DSi?


IIRC, AceKards come without stickers. If yours was sent WITH a sticker, that means it's POSSIBLE someone put the wrong sicker on a card.
You should 'play nice' and do the little that they've asked of you so far.
 

overslept

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I'm sorry... did you not see the picture I posted a page or two back? When I put it in my DS, it read as an AceKard2.

And BTW, I don't know where you're getting your info from. All AceKard dealers show the carts with a nice shiny Ak2i sticker on them.
 

twiztidsinz

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Arwing789 said:
I'm sorry... did you not see the picture I posted a page or two back? When I put it in my DS, it read as an AceKard2.

And BTW, I don't know where you're getting your info from. All AceKard dealers show the carts with a nice shiny Ak2i sticker on them.I did see the picture.... and I saw this post too:

Arwing789 said:
Wait, so what should I do? I have a DSlite. How can I check the "HWID" and stuff? If I really do have an Ak2i sitting here, that's great
biggrin.gif
1). Danny Phantom doesn't show unless you update the card to 1.4
2). Danny Phantom only shows on a DSi, not a DS Lite

That's why I said to check on a DSi and to find the HWID.


QUOTE(Arwing789 @ Apr 6 2010, 01:41 AM)
And BTW, I don't know where you're getting your info from. All AceKard dealers show the carts with a nice shiny Ak2i sticker on them.
Well DUH! They're not going to advertise a nondescript NDS cart...
They'll either put a sticker on and take a picture or use a stock image.
 

BoxShot

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iamthemilkman said:
That's pretty lame. Sounds like I'll avoid Gamekool entirely.
Do you think a company would send you another product because you told them the one you have isn't correct? No they would require proof first.
If you tell a company that your product doesn't work they tell you to send it back and they test it. Then the would ship out a new one if it really doesn't work.

@Arwing789 They don't come with stickers on the companies put them on. You know they can take pictures of ones that they put the sticker on right? >.>

@twiztidsinz An acekard 2i shows acekard 2i on the screen not acekard 2.
 

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