There customer service is excellent. I talk to them everyday and basically they know what they are doing.5% said:Record the conversation so we can determine whether their customer service is as unreliable as their order mixups
Live Chat is always "Offline" when I visit the site.Jakob95 said:There customer service is excellent. I talk to them everyday and basically they know what they are doing.5% said:Record the conversation so we can determine whether their customer service is as unreliable as their order mixups
PS: Don't email them. Go on there website and use Live Chat.
What time zone are you in? They usually work from 10am-6pm there time. I don' know which time zone they are in but they are in China. And I am in EST and they are 12 hours ahead off me.twiztidsinz said:Live Chat is always "Offline" when I visit the site.Jakob95 said:There customer service is excellent. I talk to them everyday and basically they know what they are doing.5% said:Record the conversation so we can determine whether their customer service is as unreliable as their order mixups
PS: Don't email them. Go on there website and use Live Chat.
Right, because this thread was all about whether or not to buy from here -.-duboisbrian said:dooo not buy from here
i order 3 2i and they sent me 1 2i and 2 2.1 im in the process of talking with one of the customer service take like 2-3 days before you even get reply then they just try and ask you stupid question and waste more time
they try and make u so annoyed till you dont care any more which will not happen with me lol
but yeah they fucked up my 2i order to
Don't worry. You're are going to get your Acekard 2i from them. I am going to talk to them in 2 hours and try to find out what the problem was.Mages4ever said:Right, because this thread was all about whether or not to buy from here -.-duboisbrian said:dooo not buy from here
i order 3 2i and they sent me 1 2i and 2 2.1 im in the process of talking with one of the customer service take like 2-3 days before you even get reply then they just try and ask you stupid question and waste more time
they try and make u so annoyed till you dont care any more which will not happen with me lol
but yeah they fucked up my 2i order to
Anyways, thanks for scaring me.
I placed an order yesterday, but now I'm worried D:
Mkay. I just don't wanna get laughed at by MY DAD. (Long story.)Jakob95 said:Don't worry. You're are going to get your Acekard 2i from them. I am going to talk to them in 2 hours and try to find out what the problem was.
Sure I will post any news or anything in 2-3 hours.Mages4ever said:Mkay. I just don't wanna get laughed at by MY DAD. (Long story.)Jakob95 said:Don't worry. You're are going to get your Acekard 2i from them. I am going to talk to them in 2 hours and try to find out what the problem was.
If I have any more concerns, can I PM you o-o.
I'm not too good at talking to strangers.
Arwing789 said:ThanksGee, how did I know you were gonna use that particular smiley?
Smiley Sprint
Right, because this thread was all about whether or not to buy from here -.-Mages4ever said:QUOTE(duboisbrian @ Apr 5 2010, 07:55 PM) dooo not buy from here
i order 3 2i and they sent me 1 2i and 2 2.1 im in the process of talking with one of the customer service take like 2-3 days before you even get reply then they just try and ask you stupid question and waste more time
they try and make u so annoyed till you dont care any more which will not happen with me lol
but yeah they fucked up my 2i order to
Anyways, thanks for scaring me.
I placed an order yesterday, but now I'm worried D:
Have you CHECKED the card? Like the HWID and if it works in a DSi?Arwing789 said:They're playing it nice. Sounds like Rachel doesn't really want to ship me out a real Ak2i... wait till I show them my pics.
Well DUH! They're not going to advertise a nondescript NDS cart...Arwing789 said:I'm sorry... did you not see the picture I posted a page or two back? When I put it in my DS, it read as an AceKard2.
And BTW, I don't know where you're getting your info from. All AceKard dealers show the carts with a nice shiny Ak2i sticker on them.I did see the picture.... and I saw this post too:
And BTW, I don't know where you're getting your info from. All AceKard dealers show the carts with a nice shiny Ak2i sticker on them.Arwing789 said:Wait, so what should I do? I have a DSlite. How can I check the "HWID" and stuff? If I really do have an Ak2i sitting here, that's great1). Danny Phantom doesn't show unless you update the card to 1.4
2). Danny Phantom only shows on a DSi, not a DS Lite
That's why I said to check on a DSi and to find the HWID.
QUOTE(Arwing789 @ Apr 6 2010, 01:41 AM)
Do you think a company would send you another product because you told them the one you have isn't correct? No they would require proof first.iamthemilkman said:That's pretty lame. Sounds like I'll avoid Gamekool entirely.