Yes. She has always and only played it on this 3ds, as rom not retail. She has around 150 hours in it, and then all of a sudden it doesn't load now. Not sure if last time she loaded it was before or after an emunand an red card update, but for whatever reason, it is useless now because of decryption issues I guess? No way to decrypt it and re encrypt it with higher firmware or whatever? Sorry I'm a noob at all this.
I think it's just corrupted. Save encryption isn't an issue with ROMs, actually GW mode will always use the old encryption no matter what your sysNAND version is.
It's strange that it got corrupted though. Pokemon games have a backup save so that if one is corrupted it should load the other. Maybe the 3DS ran out of battery at the exact time it was writing something to the save header, and so now the save header is corrupted and therefore it thinks the entire thing is corrupted. You could try to dump the save with SaveDataFiler, see if SDF is able to read it, if so there might be a way to restore the save.
