he has not installed sigpaches nor enabled ES patches on SYS-Patch Sysmodule, should enabled them and restart the console.This message is normally displayed when you don't have the ticket needed to play the game. Try installing the game and backup then restore the ticket. DBI will make ticket permanent. @duckbill007 seems like DBI did not do this converting temp to perm task during install.
I suspect the missing ticket problem you would experience anyway when you restart your Switch, has nothing to do with updating.