thegame, you are cool in my book.
Team DSX, however, at least on the forums in the past few months, and this is a generalization, of course, is utter shite.
I don't think too many people would argue with EITHER of the above statements. I was so put off by the way people (paying customers, such as myself) were treated by the company, I bought a competitor's cart (CycloEvo, for the record). Guess what? Aside from a handful of times when my friend would use the DS-X because I was using the CycloEvo, that cart hasn't been touched in weeks.
Team Cyclops (currently, who knows, anything could change) is super prompt, not only in the forums, but through e-mail. I got personal responses, polite ones that didn't make me feel terrible for asking an honest question. That is about the antithesis of what's going on over at ds-xtreme.com, in case anyone reading this thread is curious, it's more of a ghost town, thanks to the deleted threads and posts (and I personally experienced this, so don't tell me that's a made up claim).
In summary, thank you thegame. Thank you Team Cyclops. ::clap::
::clears throat:: I hope Team DS-X learns that customer's are #1, always, no questions asked, and that they use that knowledge to their advantage for their next product, assuming they didn't burn every bridge to future customers.