Seriously dont buy anything from http://www.new3dscard.co.uk/

uk3dsannoyeduser

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I can see another post saying this but 2 more asking if they should use http://www.new3dscard.co.uk/

I knew they shipped from china going in but RHS had sold out and they are one of the officially listed resellers on the gateway site.

I ordered multiple units and received only one faulty unit.

They want me to ship it tracked back to china.

Do yourself a favour and order from somewhere else.
These guys are either scammers or incompetent.
 

uk3dsannoyeduser

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No I am not Liam but I empathise with him deeply.

It's not stated anywhere on your site and specifically not on the returns page that items are to be sent back to china.

It took over a week to get to me, so if you are shipping them from the UK speed is certainly not an advantage.

As it took so long get to me and I have to send it back to china, I may as well have ordered from a chinese reseller.
Which I'm not convinced that you are not. As other posts in this forum state.
 

xdrako23x

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Dear Liam,

We just registered an ID to reply your complains.
First, When checked that you placed the order on 01/17/2015 , and your parcel processed and shipped out on 19th,
and you received on 24th, right?

Second, when you reported your SKY3Ds has some problem, we let your return to our Chinese Return address for exchange or refund.
yes ,return our China Return Address, that is right!

As you known, sell flashcards in UK has high risk! We can't give you a UK address for return !

At the end, we need clear that, we ship from UK warehouse, but must return to China address.

We supply product , fast shipping, good customer service for you,
but you say we "scammers or incompetent"
feel a little sad:wacko:

Any questions please contact our customer service, we can still supply good service for you!

Seriously, How can we trust this.
Member since today and just one message because of this..
 

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