my dad accidently used the same windows live id for a silver account and so it attached itself to that gamertag. so the problem now is i cant recover my gold profile and cant transfer licenses to my new 360 because the old one got the e74 error. gold one still exists but only on the hard drive and if anything happens to it bye bye to alot of xbox live arcade games and dlc. we called the customer support and he said they could do an investigation but they would most likely delete it anyways. he also said to use account management on the 360 but when you try to change windows live id it says can not connect to xbox live even though it is connected fine outside of it. has anybody had a problem like this and fixed it?