Gaming nintendo switch not downloading games anymore?

Swessandsweetbacon

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i have owned my games at eshop but none at them are downloading also i had a 120 mbps internet but the downloads isn't starting doesn't get past from 0% do i need to factory reset my switch losing my save files?
 

bitchass_broski

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You can try factory resetting without losing save files by booting to recovery mode (turn on holding VOL- and VOL+) but it's not really ideal
 

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