Discussion Nintendo Support gives you information about your Switch

Discussion in 'Switch - Exploits, Custom Firmwares & Soft Mods' started by eyeliner, Aug 29, 2018.

  1. eyeliner
    OP

    eyeliner Has an itch needing to be scratched.

    Member
    5
    Feb 17, 2006
    Portugal
    Hey there,

    I bought a used Switch and after recently reading about banishment, I decided to know if the previous owner was messing with the console and I was left with a beautiful offline device.

    Here are the latter emails between me and Dan, the Nintendo support operator that seems quite a nice guy. I even asked a couple more questions:
    *Italics are edited by yours truly

    So, if in doubt, just ask Nintendo!
    They require your email, nickname, date of bith (for some weird reason), and console serial number. I'm relieved by this, I'll just enjoy some legit games, demos and play some cheap indies, because Switch games are quite expensive, specially first party.

    I know everyone knows this. Just wanted to post it here so everyone knows it's possible to know beforehand what you are getting.
     
  2. bytar

    bytar Holy Knight

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    Jan 5, 2016
    Japan
    You put the bee in Nintendo's bonnet and say "can you ban my console please?".
     
  3. Kubas_inko

    Kubas_inko "Something funny goes here."

    Member
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    Feb 3, 2017
    Czech Republic
    I gues on earth.
    Or you/he can just try going online, which takes seconds, instead of waiting for them to reply.
     
    Last edited by Kubas_inko, Aug 29, 2018
  4. Quantumcat

    Quantumcat Dead and alive

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    If you are investigating a console you're looking to buy you can't do that
     
  5. Kubas_inko

    Kubas_inko "Something funny goes here."

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    I gues on earth.
    By "he" I meant the seller.
     
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  6. eyeliner
    OP

    eyeliner Has an itch needing to be scratched.

    Member
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    Feb 17, 2006
    Portugal
    How so, my friend?
    If you want to buy a Switch, knowing beforehand if your system is hacked is better than learning the hard way. I am almost sure a hacked Switch should be cheaper than a clean one.

    But hey, I don't intend to preach anything. I just thought I'd share this one here, because there's people out there that can be in my situation and it's always nice to know Nintendo is informative. Praise to Dan.
     
  7. c80

    c80 Banned

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    Germany
    Normally a hacked console is more expensive than an unhacked one. This how one can make profit: buy console, hack console, sell hacked console.
     
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  8. eyeliner
    OP

    eyeliner Has an itch needing to be scratched.

    Member
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    Feb 17, 2006
    Portugal
    Yeah, but a hacked Switch without online features is greatly devalued.
     
  9. Erol

    Erol GBAtemp Fan

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    May 13, 2009
    Gambia, The
    So, you have a "beautiful offline device". Whats the difference between a 100% offline switch and a banned switch?
     
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  10. c80

    c80 Banned

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    Not really. You only pay once and then you get all games for free. Playing online with a console is stupid anyway. Playing online is for PCs.
     
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  11. c80
    This message by c80 has been removed from public view by Quantumcat, Aug 29, 2018, Reason: Dupe.
    Aug 29, 2018
  12. Erol
    This message by Erol has been removed from public view by Quantumcat, Aug 29, 2018, Reason: Dupe.
    Aug 29, 2018
  13. Earth97

    Earth97 GBAtemp Regular

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    Aug 18, 2015
    Italy
    What about flagged consoles?
    Do they tell you whether your console is going to get banned? Or we have to assume there are no such things as flagging and ban waves for the Switch?
     
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  14. Garou

    Garou GBAtemp Maniac

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    Jan 13, 2015
    a little off topic here but nintendo has support email?
    anybody has tried request unlink account by email? because so far I only heard reports people doing it by phone
     
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  15. thorasgar

    thorasgar Checkout my evil Soon-in-atorâ„¢

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    Jul 3, 2010
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    If only Splatoon2 was playable on PC. When I am in top form MK8 is pretty fun online as well.

    Bingo. This right here is the big problem. If bans were instant then fine, but they can come an unknown number of weeks after an offense. I suppose flagging an account and banning later is fine but any banning of the console should be instant and there should be a procedure for the new buyer to make a (suspected) previously hacked console that has not been banned officially legit again.
     
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  16. dimkin

    dimkin Member

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    Aug 23, 2018
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  17. linuxares

    linuxares I'm not a generous god!

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  18. dimkin

    dimkin Member

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    Aug 23, 2018
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    they reply - 'we cant remove acc from blocked console' gdpr will not help here.
     
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  19. Garou

    Garou GBAtemp Maniac

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    Jan 13, 2015
    thanks for the link
    so if I understand correctly, only if it's banned then. because they keep mentioning about ban in the email. and there's the other guy that successfully got his account transferred using email support
    glad to know that we can actually use email instead of calling them for issues like this
     
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  20. linuxares

    linuxares I'm not a generous god!

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    "Right to be forgotten" might help you then.
     
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  21. Canna

    Canna Bad Ass Poisonous Mushroom

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    thanks for the information... I bet your not that old, still know a thew tricks aye girl ;)
     
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  22. c80

    c80 Banned

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    No, it does not. You cannot use GDPR to get a consle unbanned
     
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  23. linuxares

    linuxares I'm not a generous god!

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    'we cant remove acc from blocked console' <-- acc = account in most places.
     
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  24. Cyan

    Cyan GBATemp's lurking knight

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    you asked about sleep mode.
    yeah, he seems a legit helper how knows what he is talking about. 10/10 will call again
     
    Last edited by Cyan, Aug 29, 2018
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  25. c80

    c80 Banned

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    so this is not about getting the console unbanned by removing the account from the console? What purpuse does it have?
     
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