So I turned on my 3DS today, and it said an update was available for Alpha Saphire. Oh, alright. So I go to download it, everything is fine. But then, it brings up 4 icons(the little present icons when you get new software) I unwrap them, and it's all old software iv'e deleted in the past..um...ok, so I go to tap it, and it says the software isn't there and I need to download it. I say no, and it asks if I want to delete the icons. So I do that. But then, I noticed something, all of the games iv'e bought on the e-shop have been deleted. I'm like "Oh, well that sucks..guess i'll have to re download everything. So I go into the e-shop, and it won't let me re download anything. Everything says "title deleted" ok, what the hell. I should also note that there's a "balance adjustment" from the 24th of November. I have no idea why, but it basically took my 83 cents I had left in my account.(Which I mean, whatever. It's 83 cents.) But now I can't re download any of my games iv'e purchased! why?! I have no idea why this is happening.. My ambassador games, virtual console game, all gone. I should also mention that in the past, I traded in my old 3DS and got a XL. The XL had an account on it which I wiped. I put my own account on, but I was still able to re download the games from that account for some reason. I didn't know if this was ok to do or not. But I figured "Well, they're still here. So I think it should be ok." To me, that may be the reason why this happened? although, I got my XL back in September. So would they not have done this earlier to me if they WERE going to? Can somebody try to explain to me what happened? I have looked all over the internet and can't find anything useful about this.