NH-game.com "Gateway 3DS Flashcart ULTRA 3.0.1 Support FW 9.X" please help!

Discussion in '3DS - Flashcards & Custom Firmwares' started by soulskeeper, Sep 30, 2015.

  1. soulskeeper
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    soulskeeper GBAtemp Regular

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    Hello, about 15 days ago I bought a "Gateway 3DS Flashcart ULTRA 3.0.1 Support FW 9.X" from NH-game.com which is the official reseller according to the gateway website

    but when I came back to the website(NH-game.com) to see what is going on, the transaction status is still marked as:"Confirmed,Payed,Unshipped"

    I tried to find a way to contact them but when ever you press the contact button it says:"Message board suspended function" there is no possible way to contact them and I really hate to lose those 70-80$

    does anyone knows how can I get in touch with them or how they operate or what I can possibly do in this scenario?

    Thank you in advance

    Mike
     
    Last edited by soulskeeper, Sep 30, 2015
  2. reiyu

    reiyu Canadian, eh?

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    call your credit card and force a refund if they don't have any means of contact.
     
  3. lemanuel

    lemanuel Maxconsole's All-Knowing Lurker

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  4. soulskeeper
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    soulskeeper GBAtemp Regular

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    No I haven't tried it yet, do you happen to know if it's reliable and if they'll answer from that address?
     
  5. Quantumcat

    Quantumcat Dead and alive

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    What is there to lose? Just send them a message and see later whether they will reply.
     
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  6. nyder

    nyder GBAtemp Fan

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    I guess $80 isn't worth the trouble of sending an email.
     
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  7. EmceeKerser

    EmceeKerser GBAtemp Maniac

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    The fuckin' Blue Mountains brah
    Its crazy how you didnt even think of emailing them
     
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  8. usernametaken

    usernametaken GBAtemp Maniac

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    To be fair.. It's under the About Us link at the bottom of the page, rather than the Contact Us link.

    Most people don't bother poking around too much.
    <_< >_>
     
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  9. soulskeeper
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    soulskeeper GBAtemp Regular

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    To all the wise asses, I've sent them an email right after Lemanuel assistance

    does anyone ever dealt with this company and if you did how did it go and how long ago was it?
     
  10. lemanuel

    lemanuel Maxconsole's All-Knowing Lurker

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    Personally I never did. I only knew about the email after seeing your thread and looking in their website. So I can't really help about that.
    I hope you get a reply or any other solution though.