New 3ds xl shuts down after closing and entering sleepmode

Discussion in '3DS - Console, Accessories and Hardware' started by Clau46, Apr 29, 2017.

  1. Clau46
    OP

    Clau46 GBAtemp Regular

    Member
    172
    2
    Mar 29, 2005
    Netherlands
    The Netherlands
    Hi,

    I have New 3ds xl shuts down after closing and entering sleepmode. The console is never been hacked or anything.

    I don't want it to sent back to Nintendo because is already out of warranty and I have heard that your losing all your data especially you Streetpass data is this true? And can you make a backup yourself?

    I live in the Netherlands so if anyone knows a good place to repair it I love to hear it

    Thnx

    Clau
     
  2. The Real Jdbye

    The Real Jdbye Always Remember 30/07/08

    Member
    GBAtemp Patron
    The Real Jdbye is a Patron of GBAtemp and is helping us stay independent!

    Our Patreon
    11,906
    5,053
    Mar 17, 2010
    Norway
    Alola
    Does it shut off immediately when closed? Try closing it only partway/most of the way, does it still shut off?
    It sounds like it could be a damaged upper screen ribbon cable.
     
  3. Clau46
    OP

    Clau46 GBAtemp Regular

    Member
    172
    2
    Mar 29, 2005
    Netherlands
    The Netherlands
    Thanks for your answer.

    It does not always happen, yes i did tried to close it partway and it does shutdown even then.

    is there a way to repair it yourself or it better to send it back to Nintendo?
     
  4. The Real Jdbye

    The Real Jdbye Always Remember 30/07/08

    Member
    GBAtemp Patron
    The Real Jdbye is a Patron of GBAtemp and is helping us stay independent!

    Our Patreon
    11,906
    5,053
    Mar 17, 2010
    Norway
    Alola
    You can replace the ribbon cable, getting it through the hinge part is kind of a pain in the ass from what I've heard, but it can be done.
     
  5. Clau46
    OP

    Clau46 GBAtemp Regular

    Member
    172
    2
    Mar 29, 2005
    Netherlands
    The Netherlands
    Thanks again for your answer.

    I will look for the part or a shop how can repair it. Do i need to replace only the ribbon cable or is it a part of the upper screen? Because i can't find a store how does only sell the ribbon cable
     
  6. Clau46
    OP

    Clau46 GBAtemp Regular

    Member
    172
    2
    Mar 29, 2005
    Netherlands
    The Netherlands
    Today I called Nintendo and they said I need to send is to them so that they can research the problem. The repair costs are almost 100 euro if need to replace the motherboard.

    A new one is 189 so I think I going to buy a new one.
     
  7. porko

    porko GBAtemp Regular

    Member
    120
    14
    Jun 5, 2008
    I had a similar problem with an old XL, it would switch off if opened past about 90 degrees, usually this means a damaged ribbon cable, after opening it up it shouldn't be too hard to find which one it is. For me it ended up being the speaker ribbon cable which wasn't too hard to fix, best check iFixit and see if you're willing to give it a shot.