My moms laptop doesnt turn on anymore

Discussion in 'Computer Hardware, Devices and Accessories' started by Noctosphere, Apr 13, 2017.

  1. Noctosphere
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    Noctosphere Moon furries | Official follower of Skiddon't-ism

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    So this morning, my mom's laptop froze.
    So she rebooted it, but since then, it wouldnt turn on anymore.
    When i press the power button, it lights up, then i feel the cd drive working for half a second
    But the screen doesnt turn on at all
    Can someone help us please?
    This lap is pretty new
    Thanks
     
  2. RevPokemon

    RevPokemon GBATemp's 3rd Favorite Transgirl

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    have you tried connecting it to a display like a tv via HDMI or VGA? It could be a display issue
     
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  3. The Real Jdbye

    The Real Jdbye Always Remember 30/07/08

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    Get it RMA'd.
    Laptops are a pain to fix.
     
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  4. Mr. Wizard

    Mr. Wizard Ending the spread of bullshit one thread at a time

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    try removing the battery and turning it on without it.

    try booting a rescue cd.

    look for an external display/projector function button that someone may have pressed (could have disabled the main display).

    attach to second monitor to test.

    remove hard drive and again try to boot off cd.

    remove ram and see if you can get a post error.

    — Posts automatically merged - Please don't double post! —

    if all else fails, call Spock.

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    Last edited by Mr. Wizard, Apr 13, 2017
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  5. Noctosphere
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    Noctosphere Moon furries | Official follower of Skiddon't-ism

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    Thanks for all your answer

    So

    Not compatible hdmi and i dont have the wire for the other plug

    Rma'd? What does that mean?

    I dont habe rescue cd. And btw. I dont even see the bios
     
  6. The Real Jdbye

    The Real Jdbye Always Remember 30/07/08

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    Send it in for a warranty repair.
     
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  7. Noctosphere
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    Noctosphere Moon furries | Official follower of Skiddon't-ism

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    Removing laptops battery worked. Thanks guys
     
  8. Mr. Wizard

    Mr. Wizard Ending the spread of bullshit one thread at a time

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    Ya it's a common problem, hence first on the list lol.