My friend's O2DS turns on and plays home menu music, but the screens will not turn on

[TsumugiShirogane]

Title explains it. She told me that the console is around 6 years old, and has been sitting in her closet for a lot of said time. The light turns on, it holds a charge, but both screens won't turn on. Any help?

 

[CoolMe]

Maybe it's stuck in sleep mode, have you tried removing the battery and putting it back?
You can try the magnet trick, though don't know if it's the same like other 3ds models when the location is between the A button and start button just hover the magnet around that area and see if the screen shows an image..
Or it could be the backlight, to check go to a dark room and turn it on, if you see an image and it's just so dim, then it's probably the backlight is faulty.

 

[KleinesSinchen]

Maybe it's stuck in sleep mode, have you tried removing the battery and putting it back?
You can try the magnet trick, though don't know if it's the same like other 3ds models when the location is between the A button and start button just hover the magnet around that area and see if the screen shows an image..
Or it could be the backlight, to check go to a dark room and turn it on, if you see an image and it's just so dim, then it's probably the backlight is faulty.

No, can't be.
O2DS doesn't have a magnetic sensor and in sleep mode there is no Home Menu music.
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Title explains it. She told me that the console is around 6 years old, and has been sitting in her closet for a lot of said time. The light turns on, it holds a charge, but both screens won't turn on. Any help?

Questions:

• Is the console modded / does it have custom firmware? → Much easier to troubleshoot
• Does the screen backlight turn on?
• Any known physical shocks? Has it been dropped?

 

[CoolMe]

No, can't be.
O2DS doesn't have a magnetic sensor and in sleep mode there is no Home Menu music.

Oh? Didn't know that..
And i don't think it's a software related problem..

 

[TsumugiShirogane]

Questions:

• Is the console modded / does it have custom firmware? → Much easier to troubleshoot
• Does the screen backlight turn on?
• Any known physical shocks? Has it been dropped?

[/QUOTE]

No, idk and no. The videos she sent me look like they dont, though.