It's completely softmodded, I've never been on the inside. It's got OS 4.2U. My old roommate and I got it to play games off a USB drive but that's it. I'll be more than willing to answer any questions I need to help you out so don't hesitate. Nintendo can't do anything for me now, and I can't update from the web or from the Metroid disc. I can put all my saves onto an SD card and put them on later, so I have no problem with putting it back to new factory settings. Hopefully I'm not asking for the impossible.