Hello everyone.
A few months ago, I opened a thread because Nintendo had included an "Unlicensed" sticker with my system after sending it back from repairs.
I was worried that they were saying my system was now unlicensed, but I found out they meant my screen protectors I had on were.
I was angry, because when I had gotten the system it had some minor scratches on both screens... All because Nintendo decided my way of fixing their problem of making the screens easy to scratch wasn't worthy of being on their precious system.
Well, about a week later, I got a letter from Nintendo asking me to review the repair. I told them all that had happened, and about the scratches, although I may have exaggerated their quantity a bit, hehe.
Well, I asked them to send me the screen protectors they do approve of, to prevent more scratches.
Today, a few months later they've finally responded with a call. They said they can't supply the screen protectors because they don't make them, so they have none to send.
However, they said that they can set up a repair to replace the screens, and they said to throw my stylus away, and they'll send another out, in case mine is damaging the screen.
My problem is, the screens aren't as damaged as I made them out to be, I was really angry when I was writing the letter xD.
Do you think they'll either not replace them, or not believe me in the future? Should I purposely scratch up the bottom/top screens?
Thanks in advance.
A few months ago, I opened a thread because Nintendo had included an "Unlicensed" sticker with my system after sending it back from repairs.
I was worried that they were saying my system was now unlicensed, but I found out they meant my screen protectors I had on were.
I was angry, because when I had gotten the system it had some minor scratches on both screens... All because Nintendo decided my way of fixing their problem of making the screens easy to scratch wasn't worthy of being on their precious system.
Well, about a week later, I got a letter from Nintendo asking me to review the repair. I told them all that had happened, and about the scratches, although I may have exaggerated their quantity a bit, hehe.
Well, I asked them to send me the screen protectors they do approve of, to prevent more scratches.
Today, a few months later they've finally responded with a call. They said they can't supply the screen protectors because they don't make them, so they have none to send.
However, they said that they can set up a repair to replace the screens, and they said to throw my stylus away, and they'll send another out, in case mine is damaging the screen.
My problem is, the screens aren't as damaged as I made them out to be, I was really angry when I was writing the letter xD.
Do you think they'll either not replace them, or not believe me in the future? Should I purposely scratch up the bottom/top screens?
Thanks in advance.