I can't add funds on Nintendo eShop

Discussion in '3DS - Console, Accessories and Hardware' started by Braixen361uwu, Jun 14, 2017.

  1. Braixen361uwu
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    Braixen361uwu Banned

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    Hermosillo <3 AKA WALL ZONE
    I'm using a $200MX Points card for use with PokéBank (welp)
    But i can't add it because keep saying me: "The code you entered could not be recognized. Please check the info. and try again." I've tried a lot of times, and still. duh. Also i tried to add it in any game or in eShop and still i can't.
    My 3DS is New 3DS XL 11.4 with Luma3DS. Any solution?
     
  2. Ryccardo

    Ryccardo WiiUaboo

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    Is the code for the same country/region as your shop account?

    (At least here in Europe, game codes are usable all over the European region, but that's not always true for credit codes at least from what I've heard)
     
  3. SonicMC

    SonicMC GBAtemp Regular

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    Last edited by SonicMC, Jun 14, 2017
  4. Braixen361uwu
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    Braixen361uwu Banned

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    Hermosillo <3 AKA WALL ZONE
    Yep, it's from my country, also same region.

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    Still. nah...
     
  5. Tomy Sakazaki

    Tomy Sakazaki GBAtemp Advanced Fan

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    Did you buy the code at a physical retailer or an online seller?
    If physical retailer, maybe the code wasn't activated at the cashier. Try going to the store to check it.
    If online seller, maybe the seller sent you an used code by mistake, try contacting them to replace. Experience may vary, I've had problems with JPN PSN codes in Brazil and the seller helped me when they detected that in fact they worked with a borked spreadsheet.
    EDIT: In case of online sellers, if they sent you a typed code instead of scan/photo of the code in the card maybe they had done a typo.
     
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  6. Braixen361uwu
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    Braixen361uwu Banned

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    Hermosillo <3 AKA WALL ZONE
    Yeah, was a Physical store, i saw that in the card, "SIN VALOR HASTA QUE SEA ACTIVADA EN LA CAJA" maybe the girl didn't activate the card.
    I still have my ticket, glad to know i didn't burned it or something lmao.
    oke thank you uwu
     
  7. Subtle Demise

    Subtle Demise h

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    If it still doesn't work, try calling Nintendo customer service.
     
  8. Braixen361uwu
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    Braixen361uwu Banned

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    Hermosillo <3 AKA WALL ZONE
    Nah, still ;O;
    My ticket says "ACTIVACION EXISTOSA" so the card it's activated. but i can't. i still ask to the girl if she activated my card and she said me yes. the ticket also says it.
    Does exist México Support?
     
  9. lordkaos

    lordkaos GBAtemp Regular

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    are you sure your NNID is from mexico?
     
  10. Braixen361uwu
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    Braixen361uwu Banned

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    Hermosillo <3 AKA WALL ZONE
    Yep. México D.F. i never changed my region. why i would do that?
     
  11. Ryupower

    Ryupower Brood

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    0 and O B and 8 might look the same a well

    are use using the add funds option in the eshop not "redeem a download code" option
     
  12. Braixen361uwu
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    Braixen361uwu Banned

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    H
    never mind, ninja'd

    Oh wait, never mind.
    I've using Redeem a Nintendo eShop Card option. but still i can't.

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    hey b0ss this is not ended yet.
     
  13. Tomy Sakazaki

    Tomy Sakazaki GBAtemp Advanced Fan

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    Contact info of your local Nintendo representative:
    LATAMEL MEXICO
    INSURGENTES SUR N°612
    DEPTO.2 SEGUNDO PISO
    COL. DEL VALLE, DEL. BENITO JUAREZ
    CP 03100 MEXICO, DISTRITO FEDERAL
    TEL. Lada sin costo (D.F., Área Metropolitana e Interior de la República) 01 800 9107070
    EMAIL: callcentermx@latamel.com
    Probably they will help you.
     
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  14. Subtle Demise

    Subtle Demise h

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    https://www.nintendo.com/consumer/repair/es_la/repair.jsp#misc

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    Ah you beat me
     
  15. Braixen361uwu
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    Braixen361uwu Banned

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    Oh no...
     
  16. Tomy Sakazaki

    Tomy Sakazaki GBAtemp Advanced Fan

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    Something that I've found in nintendo site.
    "
    • Select "Scan QR Code." View the QR Code located on the back of the Nintendo eShop card on the upper screen so that it is within the frame."
    Do your prepaid card have a QR code?
     
  17. Braixen361uwu
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    Braixen361uwu Banned

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    Hermosillo <3 AKA WALL ZONE
    naw...

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    http://cdn-key.gameplanet.com/media...6e95/9/2/92b12c9a153d365a8a5c4d57af40fd55.jpg
    This is the card from México.
     
  18. Tomy Sakazaki

    Tomy Sakazaki GBAtemp Advanced Fan

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    This may be stupid, but is a question that is begged to be asked, those cards (for all services) normally have 2 codes. The activation one, that normally is always shown. This one is the one that the cashier will scan or type.
    And another one, that's hidden by a scratch-able cover, you must scratch it to have access to the actual code.
    Did you scratch the card, right?
     
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  19. Braixen361uwu
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    Braixen361uwu Banned

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    Hermosillo <3 AKA WALL ZONE
    Of course, i'm not too silly. duh.