Following the roaring success of have you still got a microwave, life insurance, still use retail stores and other such threads I thought we would try this. So I was out walking the dog earlier and right in the middle of town is an apparently independent travel agent, any non chain shop in the middle of town with the rates and aggravation the council likes to put you through is impressive, a travel agent even more so. This being as I have never used one, none of my friends my age or younger have ever used one, of those older then "not since the 90s" and even those really old tend to book coach tours and ferries/cruises online or otherwise direct with the company -- while many of my friends of that age know enough to do things there are still many that will call up if something cool is on TV rather than some kind of text based message. The state of their printing would seem to indicate they are not so computer savvy, not to mention I am not sure how they would do packages on travel sites, and the prices they offer are better than they once were* but still not good. *about 2004 I was looking to go to America, we were in town and despite my better judgement (6-7 years earlier still we tried the same, then looked at prices on teletext and again wondered why we bothered with travel agents) we went in one. After about 25 minutes of faffing around we get a quote of several grand a couple of changes. I go online when I get back home and it is more like seven hundred and direct, getting the quote being an easy 5 minute job. So where are these people which use travel agents?