Help with my phone

lcie nimbus

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I few days ago I bought a Moto G4 Play, it's been working fine up till now, when I plugged it into my Pc, all that shows up is an empty folder, it's not the pc or the cable, since I've done this a million times before, so it has to be the phone itself, is there anything I can do for this ?
 

Alkéryn

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I few days ago I bought a Moto G4 Play, it's been working fine up till now, when I plugged it into my Pc, all that shows up is an empty folder, it's not the pc or the cable, since I've done this a million times before, so it has to be the phone itself, is there anything I can do for this ?
Describe more precisely, what do you want to do ?
The problem is with the PC
It have something to do with the driver, right click on the windows logo, then click on device or periphera l (don't know how it is in english, in french it is peripherique)
The find your phone, and go on update/install driver, then choose manually then chose MTP driver
 

lcie nimbus

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Describe more precisely, what do you want to do ?
The problem is with the PC
It have something to do with the driver, right click on the windows logo, then click on device or periphera l (don't know how it is in english, in french it is peripherique)
The find your phone, and go on update/install driver, then choose manually then chose MTP driver
nevermind, just checked it out on some other sites, and found you have to plug it in, then adjust usb setting from the hidden pop-up on the phone.
 
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