Hey, so right now I'm at this stage of the downloading process, Section VI. It says I should be able to Open Health and Safety and that will lead me to the FBI process, but it doesn't. So I looked into the troubleshooting segment right above it which describes my problem. This takes me here.I've made it to part 6 where the guide explains I should see two sets of app and tmd files, one set lower case and the other upper case; however, I don't have the uppercase files and the guide doesn't say where those should be. Does anyone know what I'm missing from this part that I need to add to my SD card?