Updating the driver did not yield any result. Uninstalling the Realtek HD Audio driver and reinstalling it proved to be a successful solution.
Here are the steps that helped me solve the issue:
- Right-click the start icon and select Device Manager and then click Sound, video and game controllers
- Double-Click Realtek High Definition Audio
- Click Driver and choose Uninstall Device
- Do not check Delete the driver software for this device and click Uninstall
- Reboot the computer and wait until all the applications are loaded.
- Right-click the Speaker Icon in the Taskbar
- Click Troubleshoot sound problems
- Follow the steps without enhancements and choose Play test sounds
- Choose Bad (try reinstalling current driver)
- Reboot the computer preferably with the heaphone plugged in.
- When reboot is completed you should see the Realtek screen popping up. If you don't see it
right-click the Realtek icon in the taskbar (you may find it in the hidden icons) and choose Sound Manager.
- Check Headphone and click ok.
- if Headphone does not appear click the dark green button near Front Panel until you see the Heaphone line and check it.
Here are the steps that helped me solve the issue:
- Right-click the start icon and select Device Manager and then click Sound, video and game controllers
- Double-Click Realtek High Definition Audio
- Click Driver and choose Uninstall Device
- Do not check Delete the driver software for this device and click Uninstall
- Reboot the computer and wait until all the applications are loaded.
- Right-click the Speaker Icon in the Taskbar
- Click Troubleshoot sound problems
- Follow the steps without enhancements and choose Play test sounds
- Choose Bad (try reinstalling current driver)
- Reboot the computer preferably with the heaphone plugged in.
- When reboot is completed you should see the Realtek screen popping up. If you don't see it
right-click the Realtek icon in the taskbar (you may find it in the hidden icons) and choose Sound Manager.
- Check Headphone and click ok.
- if Headphone does not appear click the dark green button near Front Panel until you see the Heaphone line and check it.