QUOTE said:Hi All:
Just a quick note to let you know that we are aware of the Zune30 freeze issue. I don't have an update on the source of the problem or any fixes, but please be assured that our team was woken up this morning and hot-footed into the office to get right on this. We're working on it, and when news comes to hand, I'll pass it along.
Cheers, Dave.
I've heard that it happened midnight PDT simultaneously...xSaeros said:I won 2, 30GB Zune (Watermelon Red; Special Edition) from Microsoft's Live Search Club.
They both work wonderfully. I even installed the new firmware updates and if anything, they're better than they were.
I spoke too soon. I didn't realize it happened TODAY.
QUOTE said:Update 2:11 p.m. PST: Microsoft issued another statement, saying its technical team has isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year. The company says the issue should be resolved over the next 24 hours as the time change moves to January 1, 2009.
"We expect the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT)," Microsoft said. "By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully, then simply ensure that your device is recharged, then turn it back on. If you're a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device."
Joe88 said:QUOTE said:Update 2:11 p.m. PST: Microsoft issued another statement, saying its technical team has isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year. The company says the issue should be resolved over the next 24 hours as the time change moves to January 1, 2009.
"We expect the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT)," Microsoft said. "By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully, then simply ensure that your device is recharged, then turn it back on. If you're a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device."
Ferrariman said:My cousin in just e-mailed me and said that his Zune is bricked. Being the "geek" of the family, he asked for help. I couldn't give him any
EDIT: time to reply with the news Joe posted.
Seriously, Microsoft didn't consider that?