i had already emailed them requesting a refund....i have had companies suddenly mark stuff as shipped before when requesting a refund even though they haven't so then you kinda cant get a refund......idk maybe i was too hasty, but then again the part where i should of been able to cancel the order on the site was rather vague and i didn't want to be waiting for the usual super slow email every other day with random non helpful "we will have stock in soon" etc etc
also im not saying play asia isnt a legitimate business, but even huge companies play silly games when it comes to refunds, personally i haven't used them before so i have no idea how good they are on that front....especially when they start saying stuff about restocking fee's and how they will do refunds with store credit in their refunds page....that stuff didn't really fill me with hope on them being easy to deal with, as did the other stories of people waiting ages for replies from them online when it came to refunds
Precisely, initiating a chargeback is a cunt of a thing to do. Close it, and await their response via email or let them fulfil agreement you made with them and just sell it off when it arrives.I don't think people understand how import tax/duties are calculated. I didn't. You read horror stories about a carpet or a watch, but each category is different. In the case of video games, that is a major import. How would PS4s sell if every one that crossed the states was +$50. Every item is taxed equally, whether its for a store or citizen. Glad I know for the future. People often let greed get the best of them, finding something at a bargain, forgetting all about import fees for the particular item.
Well I think that they want you to close it so they can refund it, because if they refund it while the case is open it leaves their account with a mark. That can be very damaging for companies like theirs. I'm pretty confident they will refund you quickly, they did mine anyways. Just remember they are on HK time.
