Same to me yesterday, the firt issue i see in my Switch, i just force to power off and done, in portable mode diconect the charger, unlock Switch, ran Zelda and freeze in Home Menu.
Holding down the power button didn't work. I contacted nintendo for support...was on hold for a solid 2 hours..they said they are aware of the issue and are working on a firmware updated to address it. Only thing i can do is let it sit until it's power dies completely
Nintendo going to fix a bunch of things upcoming firmware update, mine was considered a perfect Switch until it froze on me last night right after a soft power on from standby mode not charging.
Also some games suffer from the Wi-Fi card pulling too many resources from the CPU, let's hope this is the case with Breath of the Wild and a fix will increase the frame-rates somewhat.
PS. 15 seconds is needed for holding the power button to hard power off the Switch (taken from Nintendo's official support web-page for the Switch) however I just hold mine until it powers off (same difference).
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