Hi folks.... a Malaysian here... need help with my Wii U 32GB Black US Edition. Bought 2nd hand unmodded (or previously was modded I don't really know) because I bought it through some local e-market site.
The problem is, it randomly freezes at the Wii U Home Menu (unless I go to Settings menu). Sometime the freeze only taken a few seconds and sometime it took a while before freezing. And the freezing accompanied by buzzing sound without any error code displayed, it just halted to animate (the menu), no black screen, no artifacts, and no auto shutdown or restart itself. No blinking red light.
I've successfully updated the firmware to the latest system update (5.5.6 U) in the hope the problem could go away but with no avail. I also changed the HDMI cable with a new one. Plus, I even deleted all the apps (Netfilx, Amazon, Youtube etc), delete all previous data (kinda reset), creating new user/ Mii character, testing it with/ without internet connection but the freezing and the buzzing sound still haunted my Wii U Home Menu. And so far, this problem not existing in the vWii environment.
I also trying to use different controllers (Wii Remote, Wii U Pro Controller, Wii Pro Controller) to turn on and navigate the menu, but it still can freeze. I've disabled Auto Update, Auto shutdown, etc. I've checked the fan, still functioning, no loud noise, not felt any excessive heat from the console's shell, the disc drive is empty (functioning normally if inserted disc and eject). No USB port is used and the USB ports also looks normal (no damage detected). No SD card is inserted. Nothing is wrong with my Wii U Gamepad as far as I am concerned.
So far I never attempt to open up the Wii U to inspect WTH happened inside. Any thought about this issue? Attached below is my log files from the Wii U. Please help me.
The problem is, it randomly freezes at the Wii U Home Menu (unless I go to Settings menu). Sometime the freeze only taken a few seconds and sometime it took a while before freezing. And the freezing accompanied by buzzing sound without any error code displayed, it just halted to animate (the menu), no black screen, no artifacts, and no auto shutdown or restart itself. No blinking red light.
I've successfully updated the firmware to the latest system update (5.5.6 U) in the hope the problem could go away but with no avail. I also changed the HDMI cable with a new one. Plus, I even deleted all the apps (Netfilx, Amazon, Youtube etc), delete all previous data (kinda reset), creating new user/ Mii character, testing it with/ without internet connection but the freezing and the buzzing sound still haunted my Wii U Home Menu. And so far, this problem not existing in the vWii environment.
I also trying to use different controllers (Wii Remote, Wii U Pro Controller, Wii Pro Controller) to turn on and navigate the menu, but it still can freeze. I've disabled Auto Update, Auto shutdown, etc. I've checked the fan, still functioning, no loud noise, not felt any excessive heat from the console's shell, the disc drive is empty (functioning normally if inserted disc and eject). No USB port is used and the USB ports also looks normal (no damage detected). No SD card is inserted. Nothing is wrong with my Wii U Gamepad as far as I am concerned.
So far I never attempt to open up the Wii U to inspect WTH happened inside. Any thought about this issue? Attached below is my log files from the Wii U. Please help me.