1. EZ-Flash2

    OP EZ-Flash2 Official EZ-FLASH Stuff
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  2. slaphappygamer

    slaphappygamer GBAtemp Psycho!
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    Your team is really on the ball lately. Great job! I’ve had your ezflashIII since 2004 and am still using it for all my gameboy advance needs. Fantastic support.
     
    Madridi likes this.
  3. twicefalles

    twicefalles GBAtemp Regular
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    Update 1: They replied and said that they will check with the technician if all items are omega or not, hopefully they can resolve the issue
    Update 2: They said they will send the correct Omega cart with DHL, will report back when it arrives
    Update 3: Correct one arrived today from stargate with dhl express. With correct cart case
     
    Last edited by twicefalles, May 7, 2018
  4. Dimensional

    Dimensional GBAtemp Advanced Fan
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    I recommend you purchase from the GBATemp Sponsored shop. Even if they aren't officially listed by EZ-Flash, they have great Customer Support and they've done a great job making sure your purchases are accurate before shipping. Also contact the reseller and inform them of the mistake, with the images to show them. They should fix it if they are reputable.

    Edit: I just attempted to go to the site you purchased the Omega, and the site is close, which is not a good sign. If you used paypal, you might be able to contest the charge and get your money back. If Credit Card, might be able to as well, but it might be a lot harder, if not impossible.
     
    Last edited by Dimensional, Apr 18, 2018
  5. twicefalles

    twicefalles GBAtemp Regular
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    They're still online for me (link from above), I paid with PayPal but I will wait for a reply from them before I contest the money :)
    If they cant fix, I will order from GBATemp Sponsor

    Update 2: They said they will send the correct Omega cart with DHL, will report back when it arrives
     
    Last edited by twicefalles, Apr 23, 2018
  6. EZ-Flash2

    OP EZ-Flash2 Official EZ-FLASH Stuff
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    I strongly recommend that you ask them for compensation. This will destroy our reputation.

    I'll drop them from official dealer list right now.
     
    Last edited by EZ-Flash2, Apr 18, 2018
  7. Localhorst86

    Localhorst86 Robert'); DROP TABLE members;--
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  8. twicefalles

    twicefalles GBAtemp Regular
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    They replied and said that they will check with the technician if all items are omega or not, hopefully they can resolve the issue
    Update 2: They said they will send the correct Omega cart with DHL, will report back when it arrives
    Update 3: Correct one arrived today from stargate with dhl express. With correct cart case
     
    Last edited by twicefalles, May 7, 2018
  9. Dimensional

    Dimensional GBAtemp Advanced Fan
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    I think that's a tad too quick. Errors can happen, from technical to human, and the only way they can destroy a reputation is if they refuse to fix a clear mistake. If they can fix it, then the only reputation they have harmed is their own. If they can't get it replaced, then hopefully they can give a refund or something to resolve it in another way.

    BTW, have you looked into adding NDS-Card as a listed reseller?
     
    Last edited by Dimensional, Apr 18, 2018
  10. migles

    migles All my gbatemp friends are now mods, except for me
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    i clicked in the link for the store and says the site is closed ;O;
     
  11. Localhorst86

    Localhorst86 Robert'); DROP TABLE members;--
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    weird, though. It's open for me. Maybe they are region blocking?
     
  12. Dimensional

    Dimensional GBAtemp Advanced Fan
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    Edit: You may be right. I'm using a VPN with DNS changing to check, and I got on the site connected to a German based VPN server.
     
    Last edited by Dimensional, Apr 18, 2018
  13. Localhorst86

    Localhorst86 Robert'); DROP TABLE members;--
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    nope. Just tried it with Edge and I can still reach the site.
     
  14. Dimensional

    Dimensional GBAtemp Advanced Fan
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    Gotcha. I just updated my post, talking about using a German based VPN server to connect. I can only see the site when connected through there. Anywhere else, and it's as if the ISPs are blocking it.
     
  15. Cartoni

    Cartoni Advanced Member
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    Wait with deleting them, I think it is an honest mistake since I have ordered from there Dutch site and it arrived yesterday. Works perfectly and even with the right Lite case.
     
  16. EZ-Flash2

    OP EZ-Flash2 Official EZ-FLASH Stuff
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    I'd asked them about enlisting in the dealer list, but they don't want do it for now.


    It will not restore them until this incident is resolved
     
  17. twicefalles

    twicefalles GBAtemp Regular
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    Correct one arrived today from stargate with dhl express. And cart case is correct too! :)
     
  18. Localhorst86

    Localhorst86 Robert'); DROP TABLE members;--
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    that's great to hear. I hope that was the only incorrect shipment they delivered.
     
  19. EZ-Flash2

    OP EZ-Flash2 Official EZ-FLASH Stuff
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    good to hear it. I'll enlist them again.
     
  20. nickerous

    nickerous GBAtemp Regular
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    Bought the Omega at launch, but don’t remember from whom. At this point, any chance I can get the replacement case?
     
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