EZ flash Omega definitive edition not updating firmware and saves not working for both regular saves and save states

PluralityReport

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~Dual posted in what I now believe to be the proper forums. Apologies.~
I purchased an easy flash Omega definitive edition just a few days ago and it was delivered by Amazon. I have tried asking the company through Amazon as the slip of paper in the package told me to but I have not received a response yet.
My problem is that my easy flash Omega does not seem to be updating the firmware when I updated the kernel. My kernel is version 1.10 but my firmware is staying continuously at firmware 7 when there is most recently firmware 9.
The site says the firmware should update automatically after a reboot of the console but no such thing has happened upon reboot. I also did not turn off the console while updating the kernel so that is hopefully not the issue.
Also and I'm not sure if this is related to the firmware issue but my save States and my physical saves are not working on the easy flash Omega pro for many games like Wario Land 4 and Pokemon fire red. I have not gotten the latter game to work with either save states or with the physical save of flash 128 kilobits.
The game keeps starting up as if I never had a save file at all even though there are save files in the RTC folder and the saver folder.
I also did not see any message stating that the battery had run dry.
Does anybody have any ideas? thanks very much and I'll post images if I can.

Some images of what I see on the main menus. The Kernel used to be 1.05 but I updated to 1.10 from the EZ flash site but the firmware didn't update from it's original v7 to v9.

Images of saving and waiting and then resetting to the main menu and then restarting the game with no save present.
 

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EZ-Flash2

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The post above mentions that you purchased the EZ-FLASH OMEGA Definitive Edition, but in all the pictures, I only see images of the EZ-FLASH OMEGA kernel.

Please verify the hardware version you are using, and then check the official website for the firmware and kernel versions corresponding to that hardware version.

The firmware and kernel of these two hardwares are not interchangeable. We have implemented technical measures to prevent users from mixing the kernel and firmware. Unless users employ illegal methods to bypass our restrictions, which would be futile as they would not gain any imagined benefits.
 

PluralityReport

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The post above mentions that you purchased the EZ-FLASH OMEGA Definitive Edition, but in all the pictures, I only see images of the EZ-FLASH OMEGA kernel.

Please verify the hardware version you are using, and then check the official website for the firmware and kernel versions corresponding to that hardware version.

The firmware and kernel of these two hardwares are not interchangeable. We have implemented technical measures to prevent users from mixing the kernel and firmware. Unless users employ illegal methods to bypass our restrictions, which would be futile as they would not gain any imagined benefits.
Thanks for the reply. So in order to verify the hardware version I am using do I need to open up the cartridge or do I need to look in a different menu in the operating system or how do I go about doing so I downloaded my firmware from the official website and thought that I did everything right but I'll try again and see if I went wrong somewhere. Thanks again.
Post automatically merged:

Do these images help with anything? I'm not trying to hack or jailbreak any firmware; I ust really have no clue what I'm doing, haha.

Ahh, I just now see that I downloaded the regular EZ Flash Omega firmware. I hope I haven't bricked the cartridge in doing so? Can I just download the definitive edition firmware from the proper page and just re update it as I did previously and hopefully that'll fix everything or should there be something else I would be doing apologies if you already said that in your previous comment! I'm told I find it difficult to follow instructions.

Thanks very much again for the help!!
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Screenshot (24648).png

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I installed this kernel version. The kernel now says firmware 7 and 1.05 kernel. Is this how it should be?
Thanks very much!
 

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Last edited by PluralityReport,

EZ-Flash2

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Yes, from the image of the back of your card, I can clearly see that your card is the EZ-FLASH OMEGA Definitive Edition. However, the previous image showed that the kernel running on your card was that of the EZ-FLASH OMEGA.

According to your new image, the firmware version currently running is FW7, and the kernel version is 1.05, which is correct. Please test the game save functionality again to see if it works properly.
 

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image000000.jpg

Okay, It looks like the saves and states are working so far. Thanks for your help! I'll post if anything else comes up. Thanks very much again.
 

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