European Law Grants Partial Refund Due to PS3 OtherOS Removal

Discussion in 'User Submitted News' started by ZeWarrior, Apr 9, 2010.

  1. ZeWarrior
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    Member ZeWarrior TheWarrior

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    Source: http://www.ps3news.com/PlayStation-3/european-law-grants-partial-refund-due-to-ps3-otheros-removal/

    Thoughts?
    I think Sony is gonna get in trouble if a lot of people start demanding a refund.
     


  2. noONE

    Member noONE ~~~~~~~~~~~~

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    Well, they owe all the PS3 users (except the ones having the slim) a refund for removing a major feature... I say, let Sony pay! (either in refund money, or by hacker revolt)
     
  3. Sir-Fritz

    Member Sir-Fritz GBAtemp Maniac

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    It actually makes sense, what if you bought the system for the otheros feature? Only for sony to remove it.
     
  4. TrolleyDave

    Former Staff TrolleyDave Philosolosophising

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    Legendary! I think a public movement should be started informing people that it's legally possible to claim money back for the removal of the feature. If companies get hit by a landslide of requests they'll soon turn to Sony in anger and demand money back from them. Hitting a corporation like Sony in the pocket is the only way to make them change anything.
     
  5. Da Mafia

    Member Da Mafia GBAtemp Regular

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    Well I thought i'd give it a try too, so i've contacted the place I bought mine from.

    I wonder what they'll say.
     
  6. KingVamp

    Member KingVamp Great... AETHER!

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    sounds fair and right to me [​IMG] unless the feature had problems and was only taken away to fix it and then give it back...
     
  7. TrolleyDave

    Former Staff TrolleyDave Philosolosophising

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    It has to be under two years old as well.
     
  8. Da Mafia

    Member Da Mafia GBAtemp Regular

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    Ah, I could have a problem then, I think mine is just over 2 years old.

    I thought I read somewhere tonight that said UK law allows it to be upto 6 years?
     
  9. TrolleyDave

    Former Staff TrolleyDave Philosolosophising

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    You could be right about that, I'm just going by the EU directive as used to get the partial refund. I'll see what I can dig up on the UK laws though, if it extends the time period then it's definitely a better one to throw at them.
     
  10. Da Mafia

    Member Da Mafia GBAtemp Regular

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    Yh, i'll have a better look tomorrow (later today) to get myself better prepared for their response (if any).
     
  11. Minox

    Supervisor Minox Spytech Employee

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    I'm pretty sure this law does not have the same time limit as normal warranty.
     
  12. Da Mafia

    Member Da Mafia GBAtemp Regular

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    I'm not sure anybody mentioned warranty.

    The law states that an item must be fit for use for a reasonable period. That reasonable period can depend on the item and can still vary between country.

    Also, i've not recieved a reply yet, I was expecting a quick response denying all responsibility and pointing me in Sony's direction. So unless they just plan on ignoring me, I should get a more informative response.
     
  13. Minox

    Supervisor Minox Spytech Employee

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    That's what TrolleyDave hinted at when he said 2 years [​IMG]
     
  14. TrolleyDave

    Former Staff TrolleyDave Philosolosophising

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    The 2 years thing comes from the EU directive itself.

    "The directive calls for
    · a guarantee of at least 2 years for new goods (or longer if the Member State wishes) where the seller will undertake without extra charge to reimburse the price paid or to replace and/or repair consumer goods if they do not meet the specifications set out in the guarantee statement or relevant advertising.
    · a guarantee of at least one year for used goods (except those sold by a private seller)"

    It can vary by country obviously.
     
  15. Issac

    Member Issac Mini-mod

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    I'd be happy to get a few bucks left, though I'm not sure how? contacting the store where it was bought? wouldn't that mean that the store's got to pay me, and not sony?
     
  16. GameWinner

    Member GameWinner Take your heart

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    they should have thought about what would happen if they removed it.
    I don't use the Other OS since you have to default the system, and
    I don't wanna erase my saves.
     
  17. thegame07

    Member thegame07 GBAtemp Psycho!

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    I have contacted amazon for a refund, I got my ps3 last April! I will post back what they say.
     
  18. Maikel Steneker

    Member Maikel Steneker M3 Fanboy

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    I agree with you, but in case you didn't, think about this: you can use PSN under certain conditions. Those include, for example, not using cheats, not making racist LittleBigPlanet levels etc. Another of those conditions is that Sony may remove a feature at any time. If you don't agree with this, you're not allowed to use the network.

    I don't agree with what Sony does and it scares me that they can just remove whatever feature they want if you want to keep using PSN, but legally there's probably not a whole lot we can do. I'm sure Sony has thought of this and I'm sure they have some way to get around this law.
     
  19. Da Mafia

    Member Da Mafia GBAtemp Regular

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    Sony's term and conditions are null and void if they are against the law.

    The OtherOS was an advertised feature and it can't just be taken away as it's something we paid for.

    When/if people can play burned games, will it be OK for Sony to disable use of the BluRay drive and force you to buy your games from the PSN? I think not.
     
  20. shakirmoledina

    Member shakirmoledina Legend

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    then it just becomes a reason to decrease the price of the system... i dont think sony really looked into it or rather payed to much attention... it will cost them slightly but better safe than sorry
     

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