English Only At The WorkPlace...WTF?!

Discussion in 'General Off-Topic Chat' started by mechadylan, Apr 5, 2013.

Apr 5, 2013
  1. mechadylan
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    Member mechadylan GBAtemp Advanced Fan

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    I'm a waiter at a restaurant; although I was born in the U.S., my first language is Spanish. All of the cooks at my work place speak Spanish and it is the defacto language in the BOH (back of the house.) We speak Spanish, not to inhibit or exclude others, but rather to expedite orders and correct errors.

    Today, we (servers) were specifically instructed to ONLY speak to the cooks in English. Apparently, one of our cooks let loose a few foul words in Spanish and a customer complained stating that, "there's too much foul Spanish words flying around because THEY feel that no one is listening to/understanding them."

    I'm all for a cleaner speaking work environment, but is it wrong that they isolated "Spanish?" I have no problems speaking English to the cooks; shit, they kinda enjoy it. But I feel somehow violated. There are multiple managers that constantly converse in Tagalog because of their Phillipino background, yet Spanish is apparently off-limits. Thoughts, tempers?!?!?
     


  2. Foxi4

    Reporter Foxi4 On the hunt...

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    Perhaps the owners of the establishment want to know what their employees are talking about, have you considered that? ;)
     
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  3. geoflcl

    Member geoflcl Permanent GBAtemp Newbie

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    Those measures sure don't make sense to me! A few slip-ups, and they condemn the whole language? :P And at the risk of slowing down communication, as well! Overkill, to say the least. English certainly has its fair share of salty cursewords as well, and what's stopping you folks from using those? :P

    A simple "no cursing" rule would very well have sufficed, I'd say! :'D
     
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  4. Pong20302000

    Member Pong20302000 making notes on everything

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    it is considered rude to speak another language in a public place of work in the UK, if dealing with the public
    privately it is ok & behind staff only area's where the public are not allowed

    it is to make the public not feel out of place

    they may be enforcing it to try and stop people spilling into the wrong language when dealing with the public, due to the chef making a mistake, but he may be enforced as the public may approach the kitchen to see food or to talk to the chef, due to a hatch it can be considered a public place also
     
  5. Foxi4

    Reporter Foxi4 On the hunt...

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    Technically the U.S. has no official language stated in the federal law, but yes, English is conscidered the de-facto "official" language and it should be somewhat natural for Americans to use it in their workplace.
     
  6. Snailface

    Member Snailface My frothing demand for 3ds homebrew is increasing

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    I wonder how you feel about GBAtemp being an English-only forum then... :P

    But I think a better solution for your management would have been simply to enforce no-swearing rather than risk offending a worker's heritage (or ask them to speak quietly). Its simply the best way to keep everybody happy.
     
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  7. Foxi4

    Reporter Foxi4 On the hunt...

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    A workplace is not a place where you practice your heritage - it's a place where you work. Your herritage and background don't matter, really - if your employer demands English for whatever reason, English it is.
     
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  8. mechadylan
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    Member mechadylan GBAtemp Advanced Fan

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    Riiiiighhhht. Because NO ONE ever talks negatively about their superiors. Isolating a specific language is "bothersome" to say the least.
     
  9. Foxi4

    Reporter Foxi4 On the hunt...

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    It's what your employer wants though. It may make communication between the staff members more difficult but it will facilitate communication between the staff and the owners and customers and the employer finds that more important.
     
  10. Snailface

    Member Snailface My frothing demand for 3ds homebrew is increasing

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    I'm not debating right or wrong here, just promoting diplomacy.
     
  11. mechadylan
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    Member mechadylan GBAtemp Advanced Fan

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    I'm not debating right, wrong or diplomacy for that matter. Customers are gonna hear what they wanna hear; inb4 "dongle."
     
  12. Foxi4

    Reporter Foxi4 On the hunt...

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    Oh, I know that. I was merely saying that the OP appears to be upset about something that I personally would just "accept". This isn't about herritage, convenience or anything of the sort - it's about being professional at your workplace. ;)
     
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    This message by dj4uk6cjm has been removed from public view by Cyan, Apr 13, 2013, Reason: nothing to say?.
    Apr 5, 2013
  14. mechadylan
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    Member mechadylan GBAtemp Advanced Fan

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    Nope, not upset at all. I had nothing to do with the "new rule." I am no longer "allowed" to speak to my cooks in our native tongues, and I/they will adjust accordingly. It's just stupid.

    It is considered rude to answer in a different language to an elder if you can answer in the language in which the question is proposed. No?
     
  15. Pong20302000

    Member Pong20302000 making notes on everything

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    you be expected in workplaces eyes to not understand her (even if you did), because they only reason this would arise is that if the elderly person knew you and that you could speak the language she spoke, and would be considered a private/personal chat, which is not allowed during your working hours

    you are only allowed to speak in a different language if the head/boss man in charge asks for you to so that a customer can be helped as they struggle to speak English, but you have to be asked to do this as a favor to the company
     
  16. geoflcl

    Member geoflcl Permanent GBAtemp Newbie

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    Ahdunno, I think it's perfectly understandable to be dissatisfied with a decision if the reasoning is crummy. :P

    In this case, it seems to me that the employer's reason for enforcing English was a bit of an inelegant one. After all, the customer's complaint wasn't about the language spoken as much as it was about hearing vulgarities in a restaurant. If you get rid of the vulgarity, what's the harm in speaking Spanish behind-the-scenes when it's to expedite productivity?


    You're right, but I still think it's a bit needless. :unsure:

    As far as I know from what mechadylan has told us, the only justification given when the employer banned Spanish was a single customer complaint: that they were hearing Spanish expletives. As such, communication between customers and owners was just fine, regardless of the workers speaking Spanish behind-the-scenes. At least, that's what it seems from the original post!

    But if it's true that the workers can speak in English just fine to customers and the owners, getting rid of Spanish in its entirety (and therefore possibly reducing efficiency) seems like a drastic measure when all the workers would have to do is stop cursing :P

    Of course, at the end of the day, it's best not to make too much of a fuss about it if the new rule doesn't mess things up too much, or if you think complaining would make the higher-ups angry. However, if your boss is generally okay with well-meaning complaints from workers (which I realize might be a bit of a stretch for some :P), I'd say it's worth voicing your concerns! Just be civil, and don't risk getting fired :P

    (Heck, it feels like I know what I'm talking about, but if you think I'm completely wrong, please feel free to steer me the right way!)
     
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  17. mechadylan
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    Member mechadylan GBAtemp Advanced Fan

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    Negative. I will communicate with my customers BY ANY MEANS NECESSARY. Whether it be English, Spanish, Pig-Latin or sign language. I have a head/boss; and their protocol dictates that I relate their request to my cooks. Kaizen!
     
  18. Pong20302000

    Member Pong20302000 making notes on everything

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    im just informing you of wha tthe UK laws are -_-
    not about USA or you in specific
     
  19. mechadylan
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    Member mechadylan GBAtemp Advanced Fan

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    I appreciate all of the input, guise; but understand my pov. I've essentially been asked to write down orders with my left hand. Where's the benefit?!?!?!
     
  20. nukeboy95

    Member nukeboy95 Leave luck to heaven.

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    left hand? now thats too far
     
  21. Pong20302000

    Member Pong20302000 making notes on everything

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    politeness
    so that when high ups check your orders they understand what you have written
    it just seems like ignorance as you can speak and write in English and the business is English, but you are choosing not to, its the company's choice, not yours, there the ones paying you and there paid by the customers
     

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