well, the story goes like this, 2 months ago i find a broken hinge, but i was ok with it. A little broken inside, but ok. Now this month, new problems arise, like the touch screen would responed to touches (imagine that) but they would be half a inch off to either the left or right (even after extensive touch screen formating, what ever its called), plus, a crack appeared on the right side, straight through the outer plastic sourronding the power switch. In other words, ive finally decided to send it in So, Im just wondering, if there is anyone here who sent it in during the hinge crack crisis, what are the steps that you took to do so. I live in Canada but i doubt that it really changes anything. Any help would be great.