Dells costomers service sucks

Discussion in 'General Off-Topic Chat' started by cheatmaster5, Jul 14, 2009.

Jul 14, 2009
  1. cheatmaster5
    OP

    Member cheatmaster5 GBAtemp Regular

    Joined:
    Feb 19, 2009
    Messages:
    298
    Country:
    United States
    ok a little while ago i made a post on my dieing hard drive saying a smart error has occurred your drive is going to fail n the near future.
    the drive never died but my warranty is going to run up on my laptop soon so i thought i would send it in for repair, it also had other issues such as the hinges were cracked and it caused the cas to come open, i have had this problem with the laptop sense i got it, it got repaired once but they didn't fix and this time they taped it shut. thats what is holding my laptop together tape. nice repair dell. then the hard drive they sent me the same, i i know cause i wrote does the serial number to it before i sent it in and i also put red marks on it. so i got the same drive back but now its dead, i put it the laptop and it says no hard disk so i turned into an external and plug it in to my pc and it says its dead. so they didn't fix the hard drive. they also forgot the screws and case for the HD so it sets lose in the laptop. they also put marks and scratches all of the laptop. I called dell and they put me on hold for a hour so i hung up. what do you guys think i should do. i am pretty pissed off about it.

    I almost forgot to tell sense they taped it shut the case is lose on the side were the power button is so you have to push really hard to get it to turn on.
     
  2. Technik

    Member Technik GBAtemp Advanced Fan

    Joined:
    May 2, 2009
    Messages:
    794
    Country:
    United States
    Your Grammer Sucks
     
  3. cheatmaster5
    OP

    Member cheatmaster5 GBAtemp Regular

    Joined:
    Feb 19, 2009
    Messages:
    298
    Country:
    United States
    its a forum you don't need good grammar and the computer i am using delays so there are lots of miss types
     
  4. Law

    Member Law rip ninjacat that zarcon made me

    Joined:
    Aug 14, 2007
    Messages:
    4,132
    Location:
    ‭jerkland
    Country:
    United Kingdom
    Charmanders suck [​IMG]
     
  5. Technik

    Member Technik GBAtemp Advanced Fan

    Joined:
    May 2, 2009
    Messages:
    794
    Country:
    United States
    Oh

    NO

    YOU

    DIDN'T!

    [​IMG] [​IMG]
     
  6. Linkiboy

    Member Linkiboy GBAtemp Testing Area

    Joined:
    May 14, 2006
    Messages:
    4,888
    Country:
    United States
    fixd
     
  7. jesuschristmonke

    Member jesuschristmonke GBAtemp Regular

    Joined:
    Jun 13, 2008
    Messages:
    282
    Location:
    The Global Economic Plantation
    Country:
    United States
    No, actually you didn't fix it.
     
  8. Calafas

    Member Calafas GBAtemp Fan

    Joined:
    Mar 29, 2008
    Messages:
    341
    Location:
    England
    Country:
    United Kingdom
    Yes he did.
    Learn to speak English, moron.
     
  9. Orc

    Member Orc ‎(ღ˘⌣˘ღ)

    Joined:
    Feb 10, 2006
    Messages:
    1,963
    Country:
    Hong Kong
    MOTO
     
  10. NeSchn

    Member NeSchn GBAPimpdaddy.

    Joined:
    Oct 4, 2007
    Messages:
    3,533
    Location:
    Troy,New York PimpStatus: King
    Country:
    United States
    No he really didn't fix it. "You're" is basically saying "You are" so his "fix" means "You are Grammar (btw its spelt with 2 a's not an a and an e) Sucks"

    Anyways, on topic now.

    Yes, Dell customer service does suck, They couldn't even help me with one question before because we were like 2 days out of warranty lol, and to go along with that, Dell computers themself suck.
     
  11. Elritha

    Member Elritha GBAtemp Addict

    Joined:
    Jan 24, 2006
    Messages:
    2,037
    Country:
    Canada
    I'd keep onto them. Try and get hold of someone higher up other then a script monkey, they're next to useless when it comes to problems that aren't minor.

    Hope you learnt a valuable lesson also, never buy from Dell.
     
  12. soulfire

    Member soulfire gear... secando

    Joined:
    Sep 12, 2008
    Messages:
    583
    Location:
    rotterdam
    Country:
    Netherlands
    guys this isn't about how to write English in a good way.

    help the boy.

    i think you should write them a letter

    if that doesn't work you have to go the that organization that helps people if they bought something and they won't do what they have to

    i don't know the name but there is one.

    and dell sucks
     
  13. jesuschristmonke

    Member jesuschristmonke GBAtemp Regular

    Joined:
    Jun 13, 2008
    Messages:
    282
    Location:
    The Global Economic Plantation
    Country:
    United States

    Okay. Buy a Toshiba next time.

    eot
     
  14. Ryukouki

    Member Ryukouki See you later, guys.

    Joined:
    Jan 31, 2008
    Messages:
    4,949
    Country:
    United States
    what kind of suggestion is that? Toshibas suck too.
     
  15. jesuschristmonke

    Member jesuschristmonke GBAtemp Regular

    Joined:
    Jun 13, 2008
    Messages:
    282
    Location:
    The Global Economic Plantation
    Country:
    United States
    Then what's your brand? Leapfrog?
     
  16. Cermage

    Member Cermage GBAtemp Advanced Maniac

    Joined:
    Dec 2, 2007
    Messages:
    1,702
    Country:
    Australia
    toshiba is the only way to go for laptops imo.

    and the whole you're your thing. just a crappy troll.
     
  17. Linkiboy

    Member Linkiboy GBAtemp Testing Area

    Joined:
    May 14, 2006
    Messages:
    4,888
    Country:
    United States
    Bravo on catching the troll. I was seriously losing hope in some people here.
     
  18. Cermage

    Member Cermage GBAtemp Advanced Maniac

    Joined:
    Dec 2, 2007
    Messages:
    1,702
    Country:
    Australia
    i'll have to admit though its an oldie but it gets people every single time.
     

Share This Page