Customs charge of £11 !?

Discussion in 'CycloDS' started by ackers, Jan 27, 2008.

  1. ackers

    ackers GBAtemp Advanced Fan

    Jul 17, 2007
    I ordered a black CycloDS from (a Canadian reseller) 3 weeks ago. I paid in total around £35 with international shipping fees as I am in UK. Finally, three weeks later something comes in the post... but it's not my CycloDS, it's a piece of card from Royal Mail saying my item is in Customs and I will have to pay £11 to get it. I seriously was not expecting that. I thought the item would come straight to me, not to Customs. After all, I payed all the international shipping rates so why the hell do I have to pay an extra £11 !? I feel like I've been conned [​IMG]

    What do I do, do I contact or do I just pay the stupid fee? I wish I just bought from a UK site and I wouldn't have to pay this £46 and I wouldn't have waited 3 weeks. >:(
  2. HDW

    HDW Advanced Member

    Jan 18, 2007
    Seems a bit expensive to me. I only got charged about £3 or £4 on a similarly priced item. It definetly should not be that high.
  3. c2ironfist

    c2ironfist GBAtemp Fan

    Nov 27, 2007
    It's not gamersection's fault it is your government that does that to you. Gamersection has no control over it.
  4. jalaneme

    jalaneme Female Gamer

    Nov 27, 2006
    it's called import tax and you take risks ordering stuff from overseas, you really have to research what website you buy from and see if they are UK import friendly, you can't just expect to buy from any international website and expect to get away without paying import tax.

    basically if you order anything over £18 overseas you will be charged import tax + a handing fee from the royal mail, if the seller marks the item as a gift and declared the item on the invoice as low value you can avoid import tax but you will need to contact the seller to see if they will do that for you.

    there is very few overseas shops i will use online due to import tax.
  5. Agjsdfd

    Agjsdfd My title

    Apr 18, 2007
    I have heard of that custom paying thingy before. Its an airmal service, but as far as I read in yahoo, and other google searchings this service takes longer.
    Basically cheap shipping, but the reciever is feeling it [​IMG] (paying all the cost...)
  6. OSW

    OSW Wii King

    Former Staff
    Oct 30, 2006
    hahaha, probably why bamboogaming labels all their packages as gifts to the value of $10
  7. coolbho3000

    coolbho3000 GBATemp Kikkoman Naturally Brewed SoySauce Fanatic

    Apr 29, 2007
    Kikkoman Factory
    Yep, and that's why Dealextreme always lists their items as cheap LED flashlights. [​IMG]
  8. gedly

    gedly Member

    Jan 10, 2008
    It's quite an eye opener when you discover just how un-free world trade still is, isn't it?

    Countries pretending to reduce trade tariffs while simultaneously putting in sneaky "admin" charges like you have paid is as old as the hills.

    And yet, where jobs are concerned, we're all in a highly competitive global market and must fear for our livelihood. Funny that, isn't it?
  9. Avenger

    Avenger GBAtemp Regular

    Mar 1, 2007
    Welcome to the reality of ordering goods overseas.
  10. skarthebloodchild

    skarthebloodchild Keep It Old School

    Jan 13, 2004
    That happened to me once.
    You can tell them to put as a gift.
    Some sites deny to do it.
  11. adgloride

    adgloride Its A Wii Wario

    Apr 2, 2003
    I was going to say the same thing. [​IMG]

    I don't know how the import charge is worked out. But its something like 17.5% VAT and then the royal mail charge you a fee for paying it, which seems to be anything they please. Also when they work out the import charge they take the value of the item, postage on it doesn't count.