Current status of email notifications

Discussion in 'Site Discussions & Suggestions' started by Costello, Aug 10, 2017.

  1. Costello
    OP

    Costello Headmaster

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    CURRENT STATE: EMAILS ARE WORKING FINE

    Hello,

    this thread is created to inform our visitors and members about the current state of e-mail notifications & sending.
    historically we've always had issues with sending emails, here's why.

    we're a big site and we send an enormous amount of emails, all automatic though:
    - account validation, password recovery, login verification...
    - notifications to watched threads and forums
    - notification of private messages
    - direct email contact through the site

    The problems that occur are that standard email providers refuse to service us because of the volume of emails we send.
    Therefore we sometimes find ourselves blocked without warning and emails cease to be sent for a period of time.
    This is what happened yesterday for example, I am trying to unblock our site at our current email provider.

    You might ask... why not run your own email server? We have tried this in the past and failed for several reasons:
    1) it is hard to build up reputation when you start from scratch, so by default emails sent from our own servers are always treated as spam
    2) it is complicated technically to maintain an email server (unless you use Microsft Exchange which costs a good deal of money, and you need a windows server for that), the software generally used is called 'postfix' and it's a bitch to configure
    3) every time we change servers, and we tend to do that a lot, it requires us to start over, and let me tell you reconfiguring an email server is extremely time consuming, it's almost as much time as starting from scratch

    As of the time of writing this post I have switched to another email provider so notifications should be going through fine.
    Some emails are still on hold at our former provider, I hope they "release" them soon (if that is the case the emails will leave all at once).
     
    Minox and VinsCool like this.
  2. Dionicio3

    Dionicio3 GBATemp's Official Skiddo™ | Founder of Skiddoism

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    So I wasn't going crazy when I was getting no emails, thanks
     
  3. GhostLatte

    GhostLatte Yet Another Shitposter

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    Never was a big fan of email notifications.
     
  4. Chary

    Chary Never sleeps

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    Ahh. Good to know. I wasn't getting 2FA email confirmations so I was confused. Private message alerts were also going right to spam even when I marked the sender as safe. Glad I know I'm not going crazy lol
     
  5. Dionicio3

    Dionicio3 GBATemp's Official Skiddo™ | Founder of Skiddoism

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    :Thinking:
     
  6. GhostLatte

    GhostLatte Yet Another Shitposter

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    When were you not receiving them?
     
  7. Dionicio3

    Dionicio3 GBATemp's Official Skiddo™ | Founder of Skiddoism

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    I think this whole day
     
  8. Costello
    OP

    Costello Headmaster

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    there are about 300 emails on hold from last night (about 6-8 hours ago)
     
  9. Dionicio3

    Dionicio3 GBATemp's Official Skiddo™ | Founder of Skiddoism

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    That seems about right