Corrupted Health&Safety - Restoring Original Didn't Fix

Discussion in '3DS - Flashcards & Custom Firmwares' started by CrispyCola, Mar 16, 2017.

  1. CrispyCola
    OP

    CrispyCola GBAtemp Regular

    Member
    224
    44
    Feb 8, 2017
    United States
    Sand
    Hi, I've got this weird issue with my New 3DS XL with A9LH+Luma. It's got a Region Changed EmuNAND. I followed this guide to region change, and when I injected FBI to restore my tickets like normal, I downloaded FBI from TitleDB, but I got an error after it installed (Top screen said FATAL and a bunch of error codes and bottom screen said Hold down the power button to blah blah blah). So i rebooted my 3DS and saw that the Health and Safety icon at the bottom screen was just a black square and had no banner (I'm scared to launch it). I restored my original HS.app and still the same thing. Any ideas?
     


  2. el_gonz87

    el_gonz87 GBAtemp Advanced Maniac

    Member
    1,559
    929
    Aug 24, 2016
    United States
    Delete home menu folder from extdata, search for correct folder based on region here:
    1. Clear Home Menu’s extdata by navigating to the following folder on your SD card: /Nintendo 3DS/(32 Character ID)/(32 Character ID)/extdata/00000000/
      • EUR Region: Delete 00000098
      • JPN Region: Delete 00000082
      • USA Region: Delete 0000008f
      • KOR Region: Delete 000000A9
     
  3. CrispyCola
    OP

    CrispyCola GBAtemp Regular

    Member
    224
    44
    Feb 8, 2017
    United States
    Sand
    In my Nintendo 3DS folder I have 2 32 Char ID folders with similar subfolders; which extdata folder do I delete
     
  4. el_gonz87

    el_gonz87 GBAtemp Advanced Maniac

    Member
    1,559
    929
    Aug 24, 2016
    United States
    You have to find out which one is your emunand. Are SysNAND and EmuNAND different regions?

    Also don't delete the whole extdata folder, just the sub folder of the home folder within it.
     
  5. CrispyCola
    OP

    CrispyCola GBAtemp Regular

    Member
    224
    44
    Feb 8, 2017
    United States
    Sand
    No, but I region changed the EmuNAND to Japanese then back to USA as a "test" (don't ask.)

    — Posts automatically merged - Please don't double post! —

    And also, one of the extdata\000000 folders has much more subfolders than the other
     
  6. el_gonz87

    el_gonz87 GBAtemp Advanced Maniac

    Member
    1,559
    929
    Aug 24, 2016
    United States
    Ok, hmmm. I think you can delete both, backup both just in case. This essentially just refreshes the cashe for the home menu. May need to reset theme if one was set.

    Remember just delete home folder not all extdata. Refer to my first post.
     
    CrispyCola likes this.
  7. CrispyCola
    OP

    CrispyCola GBAtemp Regular

    Member
    224
    44
    Feb 8, 2017
    United States
    Sand
    Alright trying that


    Sent from my iPad using Tapatalk
     
  8. CrispyCola
    OP

    CrispyCola GBAtemp Regular

    Member
    224
    44
    Feb 8, 2017
    United States
    Sand
    Didn't work :(


    Sent from my iPad using Tapatalk
     
  9. CrispyCola
    OP

    CrispyCola GBAtemp Regular

    Member
    224
    44
    Feb 8, 2017
    United States
    Sand
    Now when I try to inject something into h&s in hourglass9 it fails:
    [​IMG]
    However when injecting with GodMode9 it is successful:
    [​IMG]
     
    Last edited by CrispyCola, Mar 16, 2017
  10. el_gonz87

    el_gonz87 GBAtemp Advanced Maniac

    Member
    1,559
    929
    Aug 24, 2016
    United States
    Do you have FBI installed?
     
  11. CrispyCola
    OP

    CrispyCola GBAtemp Regular

    Member
    224
    44
    Feb 8, 2017
    United States
    Sand
    Not as CIA.


    Sent from my iPad using Tapatalk
     
  12. el_gonz87

    el_gonz87 GBAtemp Advanced Maniac

    Member
    1,559
    929
    Aug 24, 2016
    United States
    Do you have it in homebrew launcher?
     
  13. V0ltr0n

    V0ltr0n GBAtemp Fan

    Member
    466
    264
    Jan 5, 2016
    United States
    Try deleting the corrupt hs app with fbi. Then do a system update. Before u ask, yes, even on latest firm, sys update should fix it. I've seen ppl told to do that on the 3ds homebrew discord and they say it indeed restores hs app. U really need to install the fbi cia too.
     
  14. CrispyCola
    OP

    CrispyCola GBAtemp Regular

    Member
    224
    44
    Feb 8, 2017
    United States
    Sand
    Did you even read the OP? I was injecting FBI because i didn't have it installed. I'm also on latest firmware version.


    Sent from my iPad using Tapatalk
     
  15. el_gonz87

    el_gonz87 GBAtemp Advanced Maniac

    Member
    1,559
    929
    Aug 24, 2016
    United States
    This was gonna be my suggestion but he doesn't have FBI installed as a CIA, I was going to walk him through doing this via homebrew.
     
    V0ltr0n likes this.
  16. CrispyCola
    OP

    CrispyCola GBAtemp Regular

    Member
    224
    44
    Feb 8, 2017
    United States
    Sand
    Yes.


    Sent from my iPad using Tapatalk
     
  17. el_gonz87

    el_gonz87 GBAtemp Advanced Maniac

    Member
    1,559
    929
    Aug 24, 2016
    United States
    Download FBI 3dsx and place it in sd:3DS folder

    Boot holding select and enable the following setting in Luma config "Patch SVC/service/archive/ARM9 access"

    This allows FBI nand access from homebrew menu, so boot homebrew then select FBI

    Then delete H&S app and perform system update.
     
    V0ltr0n likes this.
  18. V0ltr0n

    V0ltr0n GBAtemp Fan

    Member
    466
    264
    Jan 5, 2016
    United States
    Try installing from the cia on github instead of titledb.
     
  19. CrispyCola
    OP

    CrispyCola GBAtemp Regular

    Member
    224
    44
    Feb 8, 2017
    United States
    Sand
    I'm on latest firmware.
     
  20. el_gonz87

    el_gonz87 GBAtemp Advanced Maniac

    Member
    1,559
    929
    Aug 24, 2016
    United States
    It doesn't matter, it will look at firmware and notice H&S missing and install it