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Hi,
My father has been having some problems with his PC ever since I offered to re-install Windows XP to free up some of the bloat. Unfortunately, it deleted all the drivers in the process, which we've had to cobble together from around the web, as neither the Dell website nor any of the included CDs seemed to include the right ones.
Anyway, we managed to get everything working to a reasonable standard and things were OK until he got a new DVD writer to replace the old one that stopped working.
The new one appears simply as 'CD Drive' in My Computer. Nowhere does Windows recognize that it can burn CDs and DVDs, so Dad can't use it for what he wants, and he's getting really fed up with things.
He's tried the disc that was included with it but that just installed Nero 8, more bloatware the aging PC could really do without. I've tried drivers, alternative drivers, everything, but I think it's a Windows problem. Unfortunately, there's no way I can reinstall Windows again after what happened last time.
It's important to him, and I don't know what to do.
If anyone can offer any advice at all it would be greatly appreciated, thanks.
My father has been having some problems with his PC ever since I offered to re-install Windows XP to free up some of the bloat. Unfortunately, it deleted all the drivers in the process, which we've had to cobble together from around the web, as neither the Dell website nor any of the included CDs seemed to include the right ones.
Anyway, we managed to get everything working to a reasonable standard and things were OK until he got a new DVD writer to replace the old one that stopped working.
The new one appears simply as 'CD Drive' in My Computer. Nowhere does Windows recognize that it can burn CDs and DVDs, so Dad can't use it for what he wants, and he's getting really fed up with things.
He's tried the disc that was included with it but that just installed Nero 8, more bloatware the aging PC could really do without. I've tried drivers, alternative drivers, everything, but I think it's a Windows problem. Unfortunately, there's no way I can reinstall Windows again after what happened last time.
It's important to him, and I don't know what to do.
If anyone can offer any advice at all it would be greatly appreciated, thanks.