Calling nintendo..

Discussion in 'General Off-Topic Chat' started by Heinrisch, Aug 23, 2006.

  1. Heinrisch
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    Heinrisch GBAtemp Regular

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    I am currently on the phone with nintendo about my cracked hinge ds lite. Has anyone else called them? The rep. just put me on hold, and now I have been waiting for 5 min. Well atleast they are playing some classical nintendo tunes [​IMG]
    I tell him that I live in CT, and he says, "oh, they you are getting it repaired in NY?" My response is: No, you idiots sent it to Washington (yes, the state). I was promised to get it back within 3 weeks, so I think he is currently talking to his supervisor to see if there is any way to solve this problem. My problem is that I am going to Sweden the 29th, so I need my DS before then... Wish me luck!
     
  2. Golds

    Golds Old Member

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    good luck
     
  3. Heinrisch
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    Heinrisch GBAtemp Regular

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    UPDATE: Now the rep. told me that he will upgrade the shipping and that I should get my DS before I leave. [​IMG]
     
  4. Squiffy

    Squiffy GBATemp's Little Embarrassment

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    Thanks for telling us! Be sure to keep us well informed [​IMG][​IMG][​IMG]
     
  5. Heinrisch
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    Heinrisch GBAtemp Regular

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    Ok, now they supposedly shipped my ds lite back... but when I press track shippment, UPS says that it can't track that number. I guess that I have to wait until tomorrow.
     
  6. Sc4rFac3d

    Sc4rFac3d GBAtemp Advanced Maniac

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    Yea, it doesn't show right away. So it'll be fine tomorrow I guess. Good luck. [​IMG]
     
  7. Heinrisch
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    Heinrisch GBAtemp Regular

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    No, they screwed up and sent my DSL with UPS ground.
    Scheduled Delivery: 08/31/2006

    I will have to call them again tomorrow. Looks like I won't get my DSL back.. [​IMG]
     
  8. m_babble

    m_babble Elder Phantom

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    That's a drag man.
    Sorry about the luck.
     
  9. beedog19

    beedog19 GBAtemp Fan

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    Damn, that's rough. Maybe you can talk to them and let them know your situation and they might help you out.
     
  10. Heinrisch
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    Heinrisch GBAtemp Regular

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    Yea, I'll call them tomorrow and give you all an update.
     
  11. Heinrisch
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    Heinrisch GBAtemp Regular

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    Ok, so I just got of the phone with nintendo and now the have started to lie, or UPS automated scanning system is screwed up.

    According to UPS, my package left REDMOND, WA, at 11:52 P.M, yesterday, as a ground shipment. Now, at 10 AM today, nintendo says that it (my DSL) already is in Massachusetts. So the package has traveled 5000 km in 10 hours. So, the UPS driver had to drive at a speed of 500 km/h (311 mph). I think that is pretty impressive.
     
  12. TheStump

    TheStump Got Wood?

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    oh snap starfox (U) should be out by then too. Lol maybe the post drivers are just really good?
     
  13. Heinrisch
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    Heinrisch GBAtemp Regular

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    UPDATE: I called once more and then I wrote them an email. Couple of hours later a rep. calls me up and she offers me to get a players guide because of the trouble. I tell her that I don't have any use for a players guide if I don't have a system. So she can't think of anything else so she hangs up. Couple of minutes later she calls me up again and tells me that she will overnight a new system to me! [​IMG] I will get a system at last [​IMG]
     
  14. Hanafuda

    Hanafuda GBAtemp Advanced Maniac

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    so youre the one that's causing the delay in my DSLite hinge crack repair. STFU and leave Nintendo alone for 20 minutes so they can fix my shit, too.


    [​IMG]
     
  15. 5uck3rpunch

    5uck3rpunch Surf Monster!

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    That is great that you are going to get a new system so those hinges can crack too! Cool!
     
  16. Sc4rFac3d

    Sc4rFac3d GBAtemp Advanced Maniac

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    [​IMG]

    Well, at leats it beats the crap out of Sony's stupid service. :/
     
  17. 5uck3rpunch

    5uck3rpunch Surf Monster!

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    I do think it's great but I meant he (and Wii) will run into that same problem again.
     
  18. Heinrisch
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    Heinrisch GBAtemp Regular

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    Might not be true, they might have changed something with the system. However, I won't be quiet if it happens again..
     
  19. Heinrisch
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    Heinrisch GBAtemp Regular

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    Hopefully I'll get the DS tomorrow.. just sitting here waiting.. nad packing my bags..

    at the same time I don't know what to expect, I have been dissapointed by Nintendo before.. or maybe UPS screws up.. with my lucky there is at least a 50% chance of that happening [​IMG]
     
  20. Heinrisch
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    Heinrisch GBAtemp Regular

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    I got my DSL today! A completely new DSL with a new charger (so now I have 2) and everything else. However, the sad part is that it already looks like it is going to crack [​IMG]

    EDIT: After opening the ds once and closing it, there is a white line in the plastic, right where the last crack was.