I am currently on the phone with nintendo about my cracked hinge ds lite. Has anyone else called them? The rep. just put me on hold, and now I have been waiting for 5 min. Well atleast they are playing some classical nintendo tunes I tell him that I live in CT, and he says, "oh, they you are getting it repaired in NY?" My response is: No, you idiots sent it to Washington (yes, the state). I was promised to get it back within 3 weeks, so I think he is currently talking to his supervisor to see if there is any way to solve this problem. My problem is that I am going to Sweden the 29th, so I need my DS before then... Wish me luck!