Boycott Gameyeeeah.com?

Discussion in 'NDS - Flashcarts and Accessories' started by zesta, Feb 22, 2007.

  1. zesta
    OP

    zesta Member

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    I got a defective R4DS from gameyeeeah.com. Even though they have an office in the US, they forced me to return it to their China office. They told me they would ship the replacement from their US office the same day they received the return. It has now been 1 week since they received it. They will not respond to multiple emails. The last email response I got from them was on 2/6. They responded to a forum post on 2/12, but no contact at all since then.

    So, I have now spend $56, and have nothing.

    GBATemp predominently reccomends Gameyeeeah.com, and I think it is time to rethink that. Refusing to respond to customer's emails, especially on a defective product, is inexcusable.
     


  2. BlueStar

    BlueStar GBAtemp Psycho!

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    I've got 4 R4s from them with no probs and just recommended them to my mate - hope his is OK :/
     
  3. Veho

    Veho The man who cried "Ni".

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    I think the Chinese New Year celebrations are still in progress (they last 2 weeks), and the entire staff is on collective holidays. Can't blame them for it.

    Bamboogaming, for example, had a giant disclaimer on their site, saying "we're not working due to New Year's, you can place your order, but we won't ship before February 23rd".
     
  4. shaunj66

    shaunj66 Administrator

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    Yep. Chinese new year. Can't blame them.

    The GameYeeeah staff are on a short break... I'm sure they'll sort out your problems when they get back
     
  5. [M]artin

    [M]artin .

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    LOL, Year of the Pig.
     
  6. adgloride

    adgloride Its A Wii Wario

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    Chinese new year. I returned a faulty supercard to bamboogaming in australia. They ship from their branch in hong kong. Got an email from them saying it wouldn't be shipped until the 23rd because of the chinese new year. The chinese new year must be a great celibration as it lasts 5 days.
     
  7. Veho

    Veho The man who cried "Ni".

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    Two weeks, in fact [​IMG]
     
  8. Presto

    Presto GBAtemp Regular

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    Ft Worth, texas
    hope they take care of u, just be sure to watch out for the holidays
     
  9. zesta
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    zesta Member

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    2 weeks is a little excessive to be closed, don't you think?
     
  10. ozzyzak

    ozzyzak GBAtemp Advanced Fan

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    Not if that's your holiday. You are dealing with a manufacturer who celebrates differently. Just the way the world turns I guess.
     
  11. Mewgia

    Mewgia drifter

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    No.
    It's the biggest celebration of the entire Chinese year. No body wants to work during it. Deal with it.
     
  12. 754boy

    754boy :D

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    I remember couple years ago I ordered some custom shoes from Nikeid.com, they were delayed for a month because of this holiday.
     
  13. joe_gamer

    joe_gamer GBAtemp Regular

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    There are plenty of US based stores if you're ordering from US.
     
  14. joe_gamer

    joe_gamer GBAtemp Regular

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    Not much difference than trying to get good customer service here during Christmas.....
     
  15. xalphax

    xalphax Internet killed the Ponystar.

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    i received my package from them in 5 days, good packaged too, with lotsa bubbletape ;-)
     
  16. zone97

    zone97 GBAtemp Fan

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    I have to agree with the boycot... I have ordered 2 and here is the results..

    1st form china, shandard shipping... 3+ weeks. 1st gen unit, 2nd gen goodies. packed in padded envelope.

    2nd from us location (claimed 2-3 day priority shipping.) order on the 12th shipped on 13th didnt arrive till 20th. same cost as above. 2nd gen unit all around.. and it has a weak socket. it click and then doesn't. .kinda have to baby it. shipped in a usps box with a 3 inch square piece of bubble wrap tossed into the box.

    they need to step up their quality control to insure high quality items. dont have 12 year olds solder them at a rate of 100 an hour.
     
  17. Mewgia

    Mewgia drifter

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    Gameyeeah has no control over the production of flashkits.
    They do, however, have control over the shipping. That's odd that it too so long...Normally it doesn't.
     
  18. kirra

    kirra GBAtemp Regular

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    Relax. It is the Lunar New Year and there's nothing anyone can do about it if this is their one period of time that they have vacation. Think about it, would you want calls from the office or left over work during your very much anticipated and long awaited vacation? Give 'em a break.
     
  19. chalupa

    chalupa GBAtemp Fan

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    i think you wanted to say bubble wrap as bubble tape is gum, a very good gum.
     
  20. SynGamer

    SynGamer GBAtemp Regular

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    I ordered my R4 from GameYeeeah.com shortly after the R4 came out and it took 2 weeks to get to me here in the U.S.