Bought Used Wii U, Still Has Owner Account and Parental Controls

Discussion in 'Wii U - Nintendo Network' started by Durvelle27, May 12, 2019.

  1. Durvelle27
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    Durvelle27 Newbie

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    Hey guy's i just bought a used Wii U from a local Goodwill but it still has the original owner account on it with parental controls on it, How can i completely format the system back to default settings. I called Nintendo to see if they could help but all the processes i went through with them didn't work. It seems the system is still on software 4.10u which doesn't have a feature Nintendo needs to reset the account. With the system powered on i can't even access anything as it immediately goes to the user login display with no way around it. What can i do to format the system.
     
  2. zfreeman

    zfreeman GBAtemp Advanced Fan

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  3. alexander1970

    alexander1970 GBAtemp allows me to be here

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  4. Durvelle27
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    Durvelle27 Newbie

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    I wanted to try that tool but i can not access any of the information needed

    This is all i see (I can't post the picture)
     
  5. alexander1970

    alexander1970 GBAtemp allows me to be here

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    You don´t see your inquiry number ? You have to choose forget pin option.

    Ohne Titelzzzz-2.

    Ohne Titel-2.
     
  6. Durvelle27
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    Durvelle27 Newbie

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    I can't select forgot parental controls or access any menus
     
  7. alexander1970

    alexander1970 GBAtemp allows me to be here

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    Thats not good.:(

    When you start the console you are able to select the previous user's account (password protected) or "Add New User" (which requires a Parental Controls PIN)

    Without a password your only option is to create a new user account. You could guess the 4-digit Parental Controls PIN but it'll probably take a while trying every number from 0000 to 9999.

    Sorry.:(
     
  8. godreborn

    godreborn GBAtemp Guru

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    maybe a NAND dump? I'm not sure if this is possible. you can retrieve a parental pin number from a NAND dump on the 360, so it's just a suggestion, if it's even possible.
     
  9. Zense

    Zense GBAtemp Advanced Fan

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    Correct me if I'm wrong but doesn't the Wii U download and update itself when connected to internet? Why not plug in a usb ethernet port and hook it up to a router and watch it update to a firmware where Nintendo's tricks work? The adapters come pretty cheap. Homebrewing it still works if you update it.
     
  10. godreborn

    godreborn GBAtemp Guru

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    yes, you can block updates by deleting the update folder, by dns, or by manually blocking the urls with something like cc proxy if your router doesn't support blocking. if you use cc proxy, you'll only be able to connect to the internet as long as the computer it's connected to is on and cc proxy is open. also, the wii u only supports 2.4Ghz, so if your pc is using 5Ghz, it won't make a connection. ftp will still work though.
     
    Last edited by godreborn, May 12, 2019
  11. Zense

    Zense GBAtemp Advanced Fan

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    @godreborn you're a bit ahead of what I was suggesting. I get that you're saying with his nand dump he could connect to the internet with it if running it through cemu. However my solution is simpler: just plug a usb ethernet adapter into the wii u, power it on and watch it update. Then proceed to remove the parental pin. Hopefully this works cus a nand dump, while possible, is a lot of work.
     
  12. godreborn

    godreborn GBAtemp Guru

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    the parental controls should still be present after updating. it is on the 360 anyway. I'd imagine that that is recorded in the user data portion of the NAND, which is maintained after an update.
     
  13. sarkwalvein

    sarkwalvein There's hope for a Xenosaga port.

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    But then,
    This won't be a problem anymore.
     
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  14. Durvelle27
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    Durvelle27 Newbie

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    Quick update

    I was able to force the system to update which is now on 5.5.3 and Nintendo was successfully able to remove the parental controls and user account so i was able to format the system. I than changed the DNS settings to prevent future updates if any.
     
  15. alexander1970

    alexander1970 GBAtemp allows me to be here

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    Hello.:)

    Thank you for the feedback and your solution.:)
    That helps other users in the future with this issue.
     
  16. Zense

    Zense GBAtemp Advanced Fan

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    So how were you able to force it?
     
  17. Durvelle27
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    Durvelle27 Newbie

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    I clicked i forgot password and kept hitting the send request button. Eventually another screen popped up prompting me to connect to the internet than did it again and another screen stated i needed to update before i could send request, so i clicked update and it went through the process and Nintendo was able to reset everything.
     
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