My dad told me this the other day. A lady he works with placed an order for a Dell laptop. She wanted 1 gig of RAM and Vista Home edition. The sales guy told her she would want 2 gigs or RAM, but she said that since it's only Vista Home edition, she only wanted 1 gig. So the order was placed and she checked the status of it in a few days online. She saw that they were sending her Windows XP. She called them up and the sales guy said, well, I knew you wouldn't be happy with Vista's performance on 1 gig of RAM so I changed it to XP for you. That's all I know of the story so far.