Alerts box no longer opens on mouse hover

[smileyhead]

Up until now I could open the Alerts box on desktop by hovering the cursor over the bell icon. Now, it only opens when clicked.

Browser: Chrome Stable 69.0.3497.100 64-bit

UPDATE: Alright people, false alarm. Apparently Windows misidentified my monitor as a touch screen. I got it sorted out. Sorry about that.

 

[smileyhead]

Same thing with Conversations box and Message Tools. Will report on more stuff if I find any.

 

[Scarlet]

Still works fine for me fwiw. I'm on Opera tho

 

[sarkwalvein]

Works "fine" for me.
That is, unless the server is performing like shit, what happens too often lately.
In those cases the drop-down on mouse hoover gets delayed a lot, and after some time it just gives up.
But in those cases clicking the bell just throws me into a page that loads very slowly.

Browser: Chrome Version 68.0.3440.106 (Official Build) (64-bit)
OS: Windows 10

 

[The Catboy]

Still working on my end with ChromeOS

 

[smileyhead]

Works "fine" for me.
That is, unless the server is performing like shit, what happens too often lately.
In those cases the drop-down on mouse hoover gets delayed a lot, and after some time it just gives up.
But in those cases clicking the bell just throws me into a page that loads very slowly.

In that case you can see a loading animation in the top right, but that doesn't appear for me.

 

[sarkwalvein]

In that case you can see a loading animation in the top right, but that doesn't appear for me.

I can try updating my outdated version of Chrome, to check if the new version is the problem.

 

[x65943]

On newest chrome on windows 10, working fine for me

try disabling all of your extensions?

 

[shaunj66]

Have you disabled JavaScript or installed any new extensions?

 

[Shadowfied]

Do you have a device with a touchscreen? I have this issue on all hover elements on my Spectre x360 but never bothered to report. I guess the JS just checks if its touch and assumes that's mobile. A user agent check would be better.

 

[Quantumcat]

Do you have a device with a touchscreen? I have this issue on all hover elements on my Spectre x360 but never bothered to report. I guess the JS just checks if its touch and assumes that's mobile. A user agent check would be better.

Maybe this is what's happening, on my Surface it has never (that I have noticed) opened that window without clicking.

 

[smileyhead]

Well, my device has no touch screen, JavaScript is enabled, so is Flash (if it makes a difference), and I haven't installed any new extensions recently.

 

[Costello]

what browser do you use?
can you show the javascript console so we can check for errors?

 

[ry755]

Still working on my end with ChromeOS

It never opens on hover with ChromeOS for me. It works on Linux though

Edit: My Chromebook has a touchscreen, so what @Shadowfied said above is probably happening

 

[The Catboy]

It never opens on hover with ChromeOS for me. It does on Linux though

It's working on all of my computers running Linux

 

[ry755]

It's working on all of my computers running Linux

See my edit

 

[The Catboy]

See my edit

Ah, I lack any computer with a touchscreen at the moment

 

[dAVID_]

Firefox 62, Win 7 here, it's working for me.

 

[Tom Bombadildo]

Ok, so for some more "accurate" tests, I tested mouse over on 5 PCs I have sitting around the house on a few different OS's.

HP Envy x360, Windows 10 (with touchscreen enabled): Mouse over does not cause the alert panel to drop down. This is true on Chrome, MS Edge, and Firefox.
HP Envy x360, Linux Mint (touchscreen isn't even detected on it): Mouse over does cause the alert panel to drop down as normal. This is true on Chrome, and Firefox.

Surface Book, Windows 10 (with touchscreen enabled): Mouse over does not cause the alert panel to drop down. This is true on Chrome, MS Edge, and Firefox.
Surface Book, Linux Mint (Touchscreen isn't detected): Mouse over does cause the alert panel to drop down as normal. Tested on Chrome, and Firefox.

Gaming desktop, Windows 10 (no touchscreen): Mouse over does cause the alert panel to drop down as normal. Tested on Chrome, MS Edge, and Firefox.
Gaming desktop, Linux Mint (no touchscreen): Mouse over does cause the alert panel to drop down as normal. Tested on Chrome and Firefox.

Work PC, Windows 10. Same as Gaming PC.

2009 Macbook, Windows 7, same as Gaming PC.
2009 Macbook, OSX El Capitan, same as Gaming PC.
2009 Macbook, Linux Mint, same as Gaming PC.

So whomever suggested that perhaps the presence of a touchscreen may be causing issues appears to be correct based on all my testing. I have a couple other laptops around that have touchscreens I can test on if needed, but I'd have to shift around some parts to do so, so I didn't bother lol.

 

[smileyhead]

Alright people, false alarm. Apparently Windows misidentified my monitor as a touch screen. I got it sorted out. Sorry about that.