Hi, I have a problem of black screen with my 2DS. Today, someone pulled me off and in my movements I brought my 2DS to the ground, then a few books fall over it The console was off at this time and when I tested it by switching it on, it worked. Then I simply switched it off. A few hours later, I played with it a bit then activated the waking state during the menu screen (with the sliding button) in order to visit the toilets. When I came back and removed it from this state, the screen sadly didn't come back. I slide the waking button again several times but the only effect is to trigger the waking state vanishing LED (like it should normally do). Obviously when I turn the wake off, the screen still remains black (and the vanishing LED comes back to its normal working state, always shining). I read the manual troubleshooting part and it advises to turn the console off. I pushed the power button but it never went off. Then I searched over the Internet and only find the following solution: to open the console plastic and check if something was moved. But it requires to turn the console off and that is impossible in the current situation. Since the fall, the two plastic plates have no more little gap. When I mentionned I pushed the power button, I mean I kept it pushed a while to force it. But nothing happened. After unplugging it, I wanted to try again to wake it up so I slided the button to the left then back to the right but now the console is blocked on SLEEP mode. They only want to put their hands on my console, sadly. First I must wait until the battery is exhausted then write a ticket on the Nintendo.fr customers page and send my 2DS to them. They will "have a look at it", "repair it if possible", "update it if needed", "replace it in the worst case". So at the end, either I lost the games already on the console and the remaining eshop credits and/or I lost the ability to play my imported games and the ones I ordered who are on their way (depending of the verdict) The console is on 10.1.something and used ironhax. PS: I posted this on multiple forums but always get the same "Nintendo" answer (+ sometimes the "you bought import? stealer!" thing). I finally try here in the case the population could be more open-minded.