2 of my USB ports not working?

Discussion in 'General Off-Topic Chat' started by thekarter104, Jun 29, 2014.

  1. thekarter104
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    thekarter104 GBAtemp Maniac

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    Hello.
    I have a problem. I wanted to plug my USB stick in one of the USB port on the back of my computer, but it didn't work. I tried the other one next to it and it didn't work.

    The USB ports on the front are working.
    So what is the problem and how can I fix it?
    Thanks. The USB ports on the back of my PC were never used before btw.
     
  2. GamerzHell9137

    GamerzHell9137 GBAtemp Psycho!

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    Have you checked in the BIOS if the USB ports are disabled?
     
  3. thekarter104
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    thekarter104 GBAtemp Maniac

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    Yes, I checked it and they are enabled.
    It's very weird that just 2 ports aren't working...

    I found this:
    [​IMG]
    Could that be a problem too and how to fix it?
     
  4. Clydefrosch

    Clydefrosch GBAtemp Psycho!

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    in the past, I've made the experience that usb ports sometimes just die for no good reason. might be a broken contact/cable
    or contacts arent touching anymore. did you try to carefully push against your usb stick from the top or the bottom (to push the contacts against one another)?
     
  5. thekarter104
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    thekarter104 GBAtemp Maniac

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    No, and I have no clue, they were never used, so I don't know.
    I just tried and it didn't work either.
     
  6. Tom Bombadildo

    Tom Bombadildo Honk!

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    I forgot
    That would be the problem.

    You need to find the USB controller drivers for your motherboard. If your motherboard came with a disc, the drivers would be on there. If not, go to your motherboards manufacturers site and search for you board model to find the correct drivers. You should be able to get the SM-Bus drivers there as well.
     
  7. Jayro

    Jayro MediCat DVD and Mini Windows 10 Developer

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    Most of the time a Windows Update will find the drivers under "Optional Updates". Failing that, there's an app called Slim Drivers which is Microsoft certified. It works miracles.
     
  8. Densetsu

    Densetsu Pubic Ninja

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    Wouldn't YOU like to know?
    Right-click on those devices, then go to Properties. Then click on the Details tab, and find "Hardware Ids" in the Property drop-down list. Then look at the Value box below that, and do a search for it ("VID_046D&PID_C52B&REV_1201" in the case of this image). Usually you can find a device driver forum with someone asking the same question and someone will have posted the answer with a download link to the driver specific to that device ID.
     
  9. thekarter104
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    thekarter104 GBAtemp Maniac

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    ^It works! THANKS a thousand :D