I'm also unable to update (I get a static red light on my device).
After carefully looking at the contacts on the USB cable, it seems like the - connection is scratched and it most likely doesn't conduct electricity anymore.
I'll check to see if I can fix it. Otherwise I have a hunch that I...
I finally modeled and 3d printed the new HDD cages I need in order to build my 2nd NAS. Original ones don't fit the mounting holes on the hdds I'm using. Been sitting on this project for over 2 years smfh
Also another 70TB going in the front mount drive bays of this server. 182tb raw, going to probably use a zfs RAID-Z3 for 3 parity disks, so 140TB usable
I could claw back 14tb by only doing 2 parity disks but I feel like with 13 disks in the RAID I'd be kind of pushing my luck on rebuild time if I encounter a disk failure