I ordered my product when their site went down and they had the nerve to tell me that I didnt place an order after my account had been fully charged. I pestered them for 2 weeks straight and sent them multiple copies of my receipts and proofs of transaction.
Finally I just threatened to file a complaint with my bank/creditunion/ect. and they sent me product. All in all it was 3 weeks before it even shipped. To top that off I just recieved a letter a few days ago giving me my tacking number again (Even though I had received my package a while ago, I can only assume that they just now recovered the info from the crash and just sent out a lot of peoples products.)
I would never buy from them again, and I feel bad for the people who didnt get the response I did.
Finally I just threatened to file a complaint with my bank/creditunion/ect. and they sent me product. All in all it was 3 weeks before it even shipped. To top that off I just recieved a letter a few days ago giving me my tacking number again (Even though I had received my package a while ago, I can only assume that they just now recovered the info from the crash and just sent out a lot of peoples products.)
I would never buy from them again, and I feel bad for the people who didnt get the response I did.